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mistakes65
mistakes65 Community member Posts: 105 Courageous
Because of my anxiety and how I am I rang PIP to see if their was any update on my tribunal win . The lady put me on hold and spoke with the appeals team and said they are working a month behind with appeals so it will be middle of July when I hear anything 😔

Comments

  • mistakes65
    mistakes65 Community member Posts: 105 Courageous
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    Forgot to add I’m really worrying now because when she came back after speaking to the person in the appeals department she said they said a decision would be made when they get to my appeal I asked if that would be my award letter and she hesitated and said urmmmm yes 😐🫤 so now I’m thinking does she know more than she’s letting on and it’s bad news 😔
  • dougie105
    dougie105 Community member Posts: 18 Listener
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    My partner phoned this morning, after yesterdays phone call he was stressing out so I told him to speak to them him self, he spoke to a nice lady who told him it was with the assessor, (yesterday it was the appeal team) and there’s a backlog, it’s roughly taking 4/6wks. He told her that it’s stressing him out, and she just said she’ll make of a note of it. I will just add, she told him he was through to Preston, isnt that where DLA is based.

  • poppy123456
    poppy123456 Community member Posts: 57,052 Disability Gamechanger
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    Forgot to add I’m really worrying now because when she came back after speaking to the person in the appeals department she said they said a decision would be made when they get to my appeal I asked if that would be my award letter and she hesitated and said urmmmm yes 😐🫤 so now I’m thinking does she know more than she’s letting on and it’s bad news 😔

    Bad news about what? You were awarded by the Tribunal. DWP now need to put that award into payment, which can take up to about 8 weeks, sometimes longer.

    Remember, you're speaking to someone from a call centre. If they had requested the statement of reasons they would have told you but they haven't.

    I do understand it's stressful but it's not helping you by ringing PIP to speak to someone from the call centre. You've done all you can for now and you just need to wait.

    dougie105 said:
     he spoke to a nice lady who told him it was with the assessor,
    It won't be with an assessor, it's the appeals team that look at the award and all the information.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • mistakes65
    mistakes65 Community member Posts: 105 Courageous
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    Thank you Poppy . This is how I am sadly over think her stressed and worry . But thank you for easing my mind 
  • poppy123456
    poppy123456 Community member Posts: 57,052 Disability Gamechanger
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    The best advice i can give is try not to ring PIP because in my opinion, it's not helping your anxiety.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • mistakes65
    mistakes65 Community member Posts: 105 Courageous
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    yes your right and I knew that before I rang but my mind doesn’t think positively I’m afraid 
  • dougie105
    dougie105 Community member Posts: 18 Listener
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    @poppy123456 both me and my partner are over thinkers, it’s a knightmare the best of times, we fuel each other, but on saying that I’m normally the logical one and can reason with the situation.

    i wasn’t aware it was a call centre, but I do 100% think that the people we’ve spoken to are all scripted, they wouldn’t really need to put you hold if they knew anything because the information would be there in front of them on screens, but you didn’t even hear them type, we’ve been told that 4 different people are dealing with the case win, again it’s down to what scripts that person is going off, anyway my partner feels a little at ease after todays call and that’s all that matters right now, hopefully we finally hear something next week, anything that indicates it’s moving forward would be nice and we can proceed to getting a car.
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