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donnalee
donnalee Online Community Member Posts: 1 Listener
hi everyone, im a newbe here, just wondering if its normal to wait 7 months to hear about my review. i sent it back end of november, keep getting the odd text from them saying still looking at claim and will process it as soon as possible. thank you

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Yes perfectly normal. There’s extremely long delays with review decision and some are waiting longer than 1 year. Your existing award will continue until a decision is made. 
  • Adrian_Scope
    Adrian_Scope Posts: 11,748 Online Community Programme Lead
    A warm welcome to the community @donnalee. I hope poppy123456's answer has helped put your mind at ease? Fingers crossed you won't be waiting too much longer.