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Pip telephone assessment without paperwork….

rubyred71

Hi all,
just a quick q I’m hoping someone can answer.

A few months ago I requested PIP forms m they were sent out but I was given only 2 weeks to complete them, I wasn’t able to complete them in time and after trying for several days to get through to them via phone to ask for more time and getting no reply, I just decided to leave it.

Anyway, fast forward to today and I received a letter from them saying they will be calling me next week for a phone assessment for PIP, even though I never returned the form.

I’m not sure what to make of it….I’m tempted to just have the assessment but because they have no paperwork how will they know anything.

Anyone else had this happen? I’ve even had a message from my GP saying they’ve been in touch with her and she needs my permission to answer their questions, yet I never sent back any of the paper work!

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poppy123456

For some health conditions they can use their own discretion and continue with your claim even without returning the form. There’s likely a vulnerability marker on your file. We’ve had quite a few members that this has happened to.

rubyred71

Thank you.

I always thought you had to return the form. I’ve never applied before so I don’t know where vulnerability marker comes from.

L_Volunteer

It is ok not to know @rubyred71, these things can be confusing. Do you know where the vulnerability marker comes from now? Please do not hesitate to let us know if you have any further questions or if there's anything else we can do to help

StillIRise

rubyred71 said:

Hi all,
just a quick q I’m hoping someone can answer.
A few months ago I requested PIP forms m they were sent out but I was given only 2 weeks to complete them, I wasn’t able to complete them in time and after trying for several days to get through to them via phone to ask for more time and getting no reply, I just decided to leave it.
Anyway, fast forward to today and I received a letter from them saying they will be calling me next week for a phone assessment for PIP, even though I never returned the form.
I’m not sure what to make of it….I’m tempted to just have the assessment but because they have no paperwork how will they know anything.
Anyone else had this happen? I’ve even had a message from my GP saying they’ve been in touch with her and she needs my permission to answer their questions, yet I never sent back any of the paper work!

Yes I've had this exact same thing happen to me before. I didn't send the PIP form back at all. A few months later they contacted me to offer me an assessment. The assessment was incredibly long, like 1 hour 45 minutes and then she called back twice on different days to ask more questions. The result was that I got a PIP Award though, Enhanced, without ever filling out the PIP form. They explained I have some kind of vulnerable marker on my files.

StillIRise

rubyred71 said:

Thank you.
I always thought you had to return the form. I’ve never applied before so I don’t know where vulnerability marker comes from.

How did this work out for you? Did you have your PIP Assessment now?

est1980

They will only usually do this if the condition you are applying for could affect your ability to complete the form.And they go by what you told them when you called up for the form. As they give you a mini assessment when you call up for the form, they actually have a fair bit of information about you already. They often contact your GP or consultants before your assessmet aswell.

So if you have something like diabetes for example, they'll likely close your case if you don't return the form, but if you have something like depression or learning disability then they may give you an assessment without the form. But this is not a definite and is at their discretion

poppy123456

https://forum.scope.org.uk/discussion/comment/950089#Comment_950089

When you ring to start your claim they don't ask anything about your health conditions. This part of the claim is about personal information such as name, address, do you live in the UK, GP/Doctor details, bank details. Basically, you're filling out the PIP1 form over the phone. You can see that form here.

https://assets.publishing.service.gov.uk/media/6602ac7ca6c0f7699def9102/pip1-claim-form.pdf

You said they very often contact GP/Consultants. It's actually the opposite, they very rarely contact anyone for any evidence.

If you're claiming other benefits such as ESA/UC and have been though the work capability assessment they can get information from that but people shouldn't rely on this.

est1980

https://forum.scope.org.uk/discussion/comment/950263#Comment_950263

Some people get asked more questions on the Initial call to start the claim and be sent the form. This is often the case with conditions that raise vulnerability markers. For example My daughters call to start her claim lasted over 20 mins and definitely asked a lot of questions about her condition. With regards to writing to the GP I was specifically referring to when you get assessment without filling in the form, and again in my daughters case they had contacted her Consultant as they ha e the diagnostic report that we never sent to them. If you fill in the form, they are much less likely to contact your Doctors. I have beendealing with claims since 2009 so I have seen it done in many different ways and it very much depends on the person and the condition. If you have a condition that doesn't raise any concerns regarding your ability to complete the form you just get asked the basic id questions, and if in these cases you don't return the form the claim will just be closed down and won't profresd any further. Hope that makes my point a bit clearer x