New Carers Allowance Application Question

Nick_9_
Nick_9_ Community member Posts: 8 Listener
Hi, my wife recently applied for carers allowance for me. I received the letter notifying me that they have applied, but wondered if they will tell me whether they were successful or not. Also if she is successful, would they just pay the money into her bank before they write out (in the same way new claims for PIP are done etc.) 

It's been 4 weeks and heard nothing. Worried that they haven't received the details they requested in the post of my wife's earnings and wondered if you can submit this online or email. Should they have acknowledged the receipt of the documents received as they do with PIP applications etc.

Again, many thanks for advice and help.

Comments

  • calcotti
    calcotti Community member Posts: 10,005 Championing
    It can take several months for the claim to be processed.
  • Nick_9_
    Nick_9_ Community member Posts: 8 Listener
    Really? most stuff online said average 3 weeks and at most 6 - 8 weeks! Several months seems a little excessive to be honest.
  • Adrian_Scope
    Adrian_Scope Posts: 11,554 Online Community Programme Lead
    Hello @Nick_9_. Unfortunately it does seem there are still long waiting times in some areas. Mobilise (a community for carers) have added the following information to their 2023 page on Carer's Allowance:

    "How long does it take to get Carer's Allowance?

    It usually takes between three and six weeks to receive your Carer’s Allowance decision.

    But we’re hearing from our community of carers that a backlog of claims means it can take between 12 to 15 weeks."

    Of course this is only anecdotal and some people are receiving decisions much quicker. Fingers crossed your wife won't be waiting too much longer. 

  • bg844
    bg844 Community member Posts: 3,883 Championing
    Quickest I’ve heard recently is 5 days for a claim to be processed with the longest being 8 weeks, it really isn’t done in any particular order.
  • Nick_9_
    Nick_9_ Community member Posts: 8 Listener
    Hello @Nick_9_. Unfortunately it does seem there are still long waiting times in some areas. Mobilise (a community for carers) have added the following information to their 2023 page on Carer's Allowance:

    "How long does it take to get Carer's Allowance?

    It usually takes between three and six weeks to receive your Carer’s Allowance decision.

    But we’re hearing from our community of carers that a backlog of claims means it can take between 12 to 15 weeks."

    Of course this is only anecdotal and some people are receiving decisions much quicker. Fingers crossed your wife won't be waiting too much longer. 

    Many thanks Adrian, Great info. Do you know if they inform me of the decision as well as my wife? 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    Nick_9_ said:
    Hello @Nick_9_. Unfortunately it does seem there are still long waiting times in some areas. Mobilise (a community for carers) have added the following information to their 2023 page on Carer's Allowance:

    "How long does it take to get Carer's Allowance?

    It usually takes between three and six weeks to receive your Carer’s Allowance decision.

    But we’re hearing from our community of carers that a backlog of claims means it can take between 12 to 15 weeks."

    Of course this is only anecdotal and some people are receiving decisions much quicker. Fingers crossed your wife won't be waiting too much longer. 

    Many thanks Adrian, Great info. Do you know if they inform me of the decision as well as my wife? 

    No, they won't inform you.