PIP

leftagesago
leftagesago Online Community Member Posts: 12 Listener
Good afternoon to all 

I had been advised to apply for PIP and called them up to request a form.  I have received it but I actually do not want to go ahead with this, is it possible to just call them up and cancel the claim? And will I receive any letters in the post telling me they have cancelled it or will it just be deleted from their system ? 

Many thanks . 

Comments

  • shadow66
    shadow66 Scope Member Posts: 25 Contributor
    Hi, as I understand it, an application to claim PIP does not become active until they have received a completed application form. So if you decide not to go ahead with it there is no need to cancel, because the claim is not yet active.  I hope that makes sense.
  • leftagesago
    leftagesago Online Community Member Posts: 12 Listener
    shadow66 said:
    Hi, as I understand it, an application to claim PIP does not become active until they have received a completed application form. So if you decide not to go ahead with it there is no need to cancel, because the claim is not yet active.  I hope that makes sense.
    shadow66 said:
    Hi, as I understand it, an application to claim PIP does not become active until they have received a completed application form. So if you decide not to go ahead with it there is no need to cancel, because the claim is not yet active.  I hope that makes sense.
    I did think it was active from when you called up to make the claim, if I just don’t send it I’d rather not be receiving reminder letters from them to send the form back . 




  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    edited July 2023
    The claim becomes active when you ring to start that claim because when you ring you fill out the PIP1 form over the phone. 

    You can ring to cancel it, if you want to do that. If you don't cancel and there's a marker on your file they may just go ahead and do the assessment anyway because they can use their own discretion to just carry on with the claim in these circumstances without returning the form.
  • leftagesago
    leftagesago Online Community Member Posts: 12 Listener
    The claim becomes active when you ring to start that claim because when you ring you fill out the PIP1 form over the phone. 

    You can ring to cancel it, if you want to do that. If you don't cancel and there's a marker on your file they may just go ahead and do the assessment anyway because they can use their own discretion to just carry on with the claim in these circumstances without returning the form.
    Hi

    What is a marker on your file ? 

    If I call them to cancel do I need to give them an explanation ? I’d rather not be explaining my personal circumstances with a telephone operator. 

    I remember the Lady I spoke to when I initially called them up to make the claim was so robotic it was concerned for her well being. 

    Ta 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    A marker means they have you on the system as vulnerable claimant who may need extra help when filling in these forms. When this happens timescales for returning forms isn't as vital because they can go ahead without the form.

    Yes, when you ring to start your claim they are reading from a screen because you are actually filling out the PIP1 form at this stage. The next part of your claim is the PIP2, which is what you've received.

    When you ring them just tell them that you've decided not to go ahead and want to cancel the claim. Do you have someone to help you fill out the form so it isn't as stressful for you.
  • leftagesago
    leftagesago Online Community Member Posts: 12 Listener
    A marker means they have you on the system as vulnerable claimant who may need extra help when filling in these forms. When this happens timescales for returning forms isn't as vital because they can go ahead without the form.

    Yes, when you ring to start your claim they are reading from a screen because you are actually filling out the PIP1 form at this stage. The next part of your claim is the PIP2, which is what you've received.

    When you ring them just tell them that you've decided not to go ahead and want to cancel the claim. Do you have someone to help you fill out the form so it isn't as stressful for you.
    Many thanks for clarifying that . 

    I could get help but in all honesty I find the benefit system so convoluted. 

    I have been reading a few stories of people breaking down during PIP assessments and it’s absolutely sent me into a state, divulging my inner most struggles with a complete stranger who isn’t a Therapist is something I would absolutely struggle with, and then the possibility of being dismissed would be a double blow to my emotional state. 

    I have been claiming UC LCWRA, they’ve recently sent a new one of the awful forms out , which I contacted my MP about, they have taken up representation and contacted DWP on my behalf, I have no idea what the outcome will be, I have no clue what my MP has complained to them about, I am thankful that my MP has taken my distress very seriously though .