Timeline

missybpink
missybpink Online Community Member Posts: 28 Connected
in Employment and Support Allowance (ESA)
Hi can anyone tell me a timeline or what happens after you have applied for Esa I've had mine years but just put in a application for my daughter.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    edited July 2023
    It’s only New style ESA that’s possible to claim now. To be entitled to payments she will need to have worked at some point in the last 2 tax years and and have the correct NI contributions. 

    She will be contacted at some point for them to arrange her first appointment. After that she will be sent the decision letter, which will tell her whether she’s entitled to any payments. It can take a few weeks for this to happen.

    In a previous thread back in 2021 you were asking for advice about your daughter being a student. If this is the same daughter and she hasn’t worked in those tax years she won’t be entitled to payments for ESA.

    Is she still a full time student?
  • flour
    flour Online Community Member Posts: 110 Empowering
    edited July 2023
    @missybpink

    I've put a picture below from the DWP which shows the steps of ESA. Its a bit out of date as most people start a claim online now and It isn't Atos which makes the report anymore and other things such as most WCA are telephone calls now. Yet the main steps haven't changed at all.

    Link to large version: https://www.whatdotheyknow.com/request/135569/response/340877/attach/5/12c Customer Journey.pdf?cookie_passthrough=1

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