Council tax reduction and eligibility after DFG grant

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Nikkiibz
Nikkiibz Online Community Member Posts: 12 Listener
Hi I live in a housing association property. I have one bathroom which has the toilet located here. I was awarded a DFG which consisted of walk in shower for chronic pain and a wash and dry toilet for a rare bowel condition. Today council tax have said I am not eligible for a reduction in council tax because I don’t have my own separate toilet or bathroom so I do not qualify?? 
 Are they allowed to do this? Where else was I meant to put the toilet? Advice please 

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