Pip new health condition

tmk11
tmk11 Online Community Member Posts: 5 Listener
I have a ongoing claim with pip .
I have recently been diagnosed with a new more deliberating health condition. 
I have phoned pip to make them aware and asked if I need to make a née claim .
I was told that I didn't need to and they would add the new health Condition to my notes. 

Is this correct ? 
Thank you 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    A new health condition or diagnosis is not a change of circumstances that needs to be reported. 

    You only report changes if it’s possible to score more points for a higher award and neither of those will automatically score you more points.

    You were very lucky that they didn’t send a new form out to you to fill in and return. This will have meant another assessment is most likely. Your existing award could have been at risk. 

    Therefore in my opinion that was the correct thing they did, even if they rarely do that. 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    I would just like to add a warm welcome @tmk11. Please don't hesitate to let us know if there's anything else we can do to help  :)
  • tmk11
    tmk11 Online Community Member Posts: 5 Listener
    I would just like to add a warm welcome @tmk11. Please don't hesitate to let us know if there's anything else we can do to help  :)
    Thank you so much ... its all very confusing and don't want to have not done all I'm supposed to-do. 
    One person on the phone says one and the next another 🙈 .. so just wanted some clarity really 😊
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Conflicting information can be the worst @tmk11 - especially when you are trying to follow their advice and do all you are supposed to do! Please do let us know if there's anything else we can do to help  :)