DLA to PIP payment transfer advice.

Kal88
Kal88 Online Community Member Posts: 4 Listener
edited August 2023 in PIP, DLA, ADP and AA
Hello,

My son has been awarded PIP we got the text yesterday. He is transferring over from DLA as is 16. We have been unable to get through to the DWP via phone however did get some information via an automated service to state he would be paid £567.00 on 29th September. I cannot work out the rate he has been given and he’s very persistent to know! He was last paid DLA on 25th July with HRC/LRM. Can anyone work out what rate he has been awarded? I am not sure how it is calculated and when one stops and the other starts! 

Thanks in advance 

K x

Comments

  • bg844
    bg844 Online Community Member Posts: 3,883 Championing
    The PIP automated line isn't 100% accurate and is well known to make errors. As your son is a DLA transferee, his payments will continue for 4 weeks after the PIP decision was made. Your best bet would to wait for a letter in the post to explain his new award and rates, as the £567 doesn't add up properly. You also have the option of phoning now, if you can't wait for this.
  • Kal88
    Kal88 Online Community Member Posts: 4 Listener
    bg844 said:
    The PIP automated line isn't 100% accurate and is well known to make errors. As your son is a DLA transferee, his payments will continue for 4 weeks after the PIP decision was made. Your best bet would to wait for a letter in the post to explain his new award and rates, as the £567 doesn't add up properly. You also have the option of phoning now, if you can't wait for this.
    Oh really, thank you I didn’t know that.  I thought it may be better to wait for the letter. I have tried to get through a few times but haven’t had the time to remain on hold for over 30-40 mins. 
  • bg844
    bg844 Online Community Member Posts: 3,883 Championing
    I understand it can be difficult, 9am on the dot is when I advise people to phone so they get through straightaway. I hope the letter arrives soon, any more questions on anything please do ask and someone will help. 
  • Kal88
    Kal88 Online Community Member Posts: 4 Listener
    bg844 said:
    I understand it can be difficult, 9am on the dot is when I advise people to phone so they get through straightaway. I hope the letter arrives soon, any more questions on anything please do ask and someone will help. 
    Good morning, 

    I just wanted to come back and say we received his PIP award letter yesterday and it all makes sense. Thank you for your help. 

    Kind regards,

  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    That's great to hear @Kal88 :)