Any tech/Wi-Fi experts?

66Mustang
66Mustang Online Community Member Posts: 15,148 Championing
in Coffee lounge
Wi-Fi keeps dropping out nothing visibly wrong?

When it drops out I can immediately re-connect. :confused:

Just annoying when it drops out during a game or when I have typed a message!

Comments

  • 66Mustang
    66Mustang Online Community Member Posts: 15,148 Championing
    I've done all the troubleshooting on the device which is no help as when it's connected it works fine. Maybe an issue with my Wi-Fi "aerial" on my computer? I have no idea how to find out.
  • C_J
    C_J Online Community Member Posts: 715 Empowering
    edited August 2023
    I had something like that a while ago and like you troubleshooted everything I then connected my internet suppler who again got me to troubleshoot everything in the end they sent someone out and it turned out to be a fault with my actual home hub dropping WiFi so they replaced it.

    Don't know if that helps has it just started today? 
    Have you tried restarting your home hub itself? 
  • 66Mustang
    66Mustang Online Community Member Posts: 15,148 Championing
    It started yesterday, yeah tried restarting the hub, thanks for the suggestion though.

    Just occurred though I haven't restarted my PC yet so maybe that will help if it's a glitch in my system, will report back if that works or not.
  • 66Mustang
    66Mustang Online Community Member Posts: 15,148 Championing
    Might be 30 mins or so as am waiting for a delivery and can't close the page :D 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @66mustang is this on a laptop? or on your phone / tablet?
  • 66Mustang
    66Mustang Online Community Member Posts: 15,148 Championing
    @Hannah_Scope it's a laptop - Intel MacBook Air

    Just restarted to see what that does but need to pop out now so will update you to see if thats fixed it when I get a half hour to play on the computer later on!

    Thank you :)
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    No problem, with a laptop you can usually run a diagnostic in the network settings, that may give you more information if needed! :) 
  • 66Mustang
    66Mustang Online Community Member Posts: 15,148 Championing
    I've been using the laptop for 45 mins now and not dropped out...

    I'd say it's fixed from restarting the laptop. :)
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    That's great! :) 
  • C_J
    C_J Online Community Member Posts: 715 Empowering
    Well done @66Mustang glad you got it fixed.

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