Called for a second face to face assessment?

rafa12345
rafa12345 Online Community Member Posts: 3 Listener
edited August 2023 in PIP, DLA, ADP and AA
I had a face to face assessment on 30 July 23 and I got message to say I got pip I checked my bank and I got backdated money they put me on lower rate for the first part rang them and was told I got 8 points and 4 for motability. Today I got message and they called me for face to face assessment doesn’t make sense 

Comments

  • rafa12345
    rafa12345 Online Community Member Posts: 3 Listener
    Can you get a phone assessment and get awarded low rates and then they call you for a face to face assessment 4 weeks later. Very confusing they awarded me the lowest rate 8 points and 4 for motability part.
    received no letter from them yet.
    please if someone can reassure me that they been through the same process thank you.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    That seems very odd. I would ring the number on the letter first and tell them that you've had an assessment and been awarded and ask what the assessment is for. If you get no joy from that then ring PIP.
  • rafa12345
    rafa12345 Online Community Member Posts: 3 Listener
    Hi poppy just found out that was someone’s appointment actually my cousin he doesn’t have a phone as he got serious mental health problems 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    edited August 2023
    Could someone maybe call on his behalf @rafa12345? or use a different contact method? Please let us know if there's anything else we can do to help  :)