Lwrca help — Scope | Disability forum
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Lwrca help

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lillipeth
lillipeth Community member Posts: 41 Courageous
edited August 2023 in Universal Credit (UC)
Hi I’m new here so please bare with me as I’m not sure how and where to post yet lol but please help

i have been getting lwrca for about 18 and this morning I get an email from them saying to sign into journal and accept commitments. I can’t do that because I have a new phone number so will call on Monday but I’m panicking so bad I don’t know how I’ll cope if they’ve stopped the extra money without warning. I’ve not had any letters or emails from them at all until this today. Yes they might have put it in my journal but surely they should have sent a letter or an email? I’m in the process of claiming pip and wonder if that has done something. Sorry for
long post but can someone please help me and explain my mental health illness means I obsess and over think and panick a lot. Thank you x

Comments

  • bg844
    bg844 Community member Posts: 3,887 Disability Gamechanger
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    A few people have had these emails over the past few days, it’s just a standard formality and won’t be because you are in the PIP process. Your award won’t change. Give UC a call on Monday.

    0800 328 5644
    Monday-Friday
    8am to 6pm
  • lillipeth
    lillipeth Community member Posts: 41 Courageous
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    Thank you 🙏 
  • Lottie1732
    Lottie1732 Community member Posts: 124 Pioneering
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    Hi @lillipeth, I had one of these on Friday for no reason that I could work out. I only recently accepted my commitments at a job centre check-in meeting.  A friend had one too in her journal. And, as bg844 says, some on this forum have reported them. Maybe the system is doing some housekeeping or IT needed something updated in certain circumstances.  Don't panic. Relax and enjoy the lovely sunny evening.
  • lillipeth
    lillipeth Community member Posts: 41 Courageous
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  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,978 Disability Gamechanger
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    Hey @lillipeth. I can hear how your mental health means you obsess and overthink and panic a lot. Does anything usually help you when you are struggling with your mental health? Please don't hesitate to let us know if there's anything else we can do to help  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
  • lillipeth
    lillipeth Community member Posts: 41 Courageous
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    @L_Volunteer hi thanks I’ve taken my meds but I’m still panicking. I know other people have had the same message so that helps a lot but my brain just won’t shut off. Partner is the same so I think we are probably scaring each other really. Thank god it’s only one more night before I can call uc and see for my self. Until then I can’t help but think the worse. Stupid I know as it don’t change anything but that logic isn’t helping right now x
  • poppy123456
    poppy123456 Community member Posts: 54,127 Disability Gamechanger
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    Please be aware that when you ring the UC helpline you're speaking to someone from a call centre so you may not get the correct advice from them. They have been known to give very poor advice so many times in the past.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • lillipeth
    lillipeth Community member Posts: 41 Courageous
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    Thank you.I’ll definitely keep them a in mind.  I think I only have to get them to change my phone number so I can get the code to log onto journal thingy to be able to see what the “commitments” are 
  • poppy123456
    poppy123456 Community member Posts: 54,127 Disability Gamechanger
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    Your commiments should have stayed the same, which will be to agree to report any changes. It really makes no sense why they've asked people to agree to commiments again when you've already been found to have LCWRA.


    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • lillipeth
    lillipeth Community member Posts: 41 Courageous
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    thank you, I’m so pleased I’ve found this website. Everyone seems lovely here xx
  • lillipeth
    lillipeth Community member Posts: 41 Courageous
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    Just an update. Got into journal this morning it was like everyone said, nothing to worry about  phew xx

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