UC accept commitments email — Scope | Disability forum
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UC accept commitments email

life Community member Posts: 527 Pioneering
I know people got this from UC couple days ago and wanted to follow up on it.

They sent me an email saying this

So if I didn't accept I wouldn't be paid?

Just doesn't seem fair if someone lost there phone or couldn't get into their journal.


  • Jimm_Scope
    Jimm_Scope Posts: 2,705 Scope online community team
    Okay, seeing this now. I can see there's no link to a login  page but it tells you to go to their website. That makes it far, far better and less like a phishing email.

    I do hope before stopping payments they would try reaching out in another method, as not everyone has internet access.
    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
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  • poppy123456
    poppy123456 Community member Posts: 54,116 Disability Gamechanger

    I do hope before stopping payments they would try reaching out in another method, as not everyone has internet access.
    For those that do not have internet access they can claim UC as a paper version only. Doing it this way there will be no journal access so no emails would be sent asking them to log in to accept their commiments.

    Those that have access to a journal the only contact method will be the journal because it's purely a digital claim only. No paper letters are sent. Everything is done via their journal. 

    In my opinion, this way is much easier for so many people because a lot of people can't use phones or have no other way of contacting the department that pay their benefits.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.


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