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Had first assessment now need another phone call

paul4141
Community member Posts: 2 Listener
Hi can someone help, I’ve had my pip face to face consultation two days ago. Today I had a phone call from the pip team asking me to do another 5-10 min telephone call next week to get more information as the DWP have requested it. Is this normal / any ideas why? This is my first application
Comments
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@paul4141 hi and welcome to scope, they most likely just need some more information or to clarify a couple of things I don't think its anything to worry about.Seasons greetings to one and all 🎄🎅🏻🌲
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As above and also very rarely if a PIP case manager isn’t happy with the quality of a report they will send it back which in turn can mean another short assessment.
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Hello @paul4141
Welcome to the community!It isn't anything to worry about, they sometimes have additional questions.
Hannah - She / Her
Online Community Coordinator @ Scope
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Thanks all. You were right, they just needed some more info as DWP wanted some more info. It’s been a week today since I’ve had the phone call. Does anybody have any info on current wait times on the decision? I’ve seen some people even get a txt a week later is this usual?
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@paul4141 Hopefully it isn't too long a wait now! I believe it is up to 13 weeks but have known people to wait up to 20 weeks.Hannah - She / Her
Online Community Coordinator @ Scope
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