Backdated disabled child element

Carley2830_

Good afternoon

Can anyone give advice regarding UC and child disabled payments.

My son is entitled to the higher child disabled element from 1 march 2023, I received a letter on the 7th August that special circumstances apply and my universal credit would be amended, to date this has not been done.

I rang UC and was told to leave a journal message in regards to the change not happening and was told I had to wait for my caring to be updated (that was submitted 10th August 2023 and never knew about UC carers element) 

I don't understand why I'm having to wait for caring to be updated to receive the backdated child disabled element and seem to be getting no where when I ring or leave messages in my journal.

Many thanks 

poppy123456

You shouldn't need to wait for the carers element before they can pay what is owed for the disabled child element. It's not unusual for it to take quite a few weeks to pay what is owed. Before they can do this they have to recalculate your past statements to work out how much you've received against what you've already received. Once this is done you'll receive a letter on your journal telling you how much is owed and it will then be paid into your bank.

Put a message on your journal under the payment section and ask about the disabled child element they owe you.

For the carers element, providing you're not claiming the LCWRA element for yourself then you'll be entitled to the carers element. If you are claiming the LCWRA element for yourself and you're claiming UC with a partner then they will be able to claim carers element.

Carley2830_

Thank you for the quick response I did leave a journal message and the reply was the centre were waiting for the caring to be updated, when I replied to say I was asking about the letter I received on the 7th August she then said she didn't mention anything about the carers element I feel like I'm going round in circles.

I will pop another message in regards to the payment again and see if I get a better response.

No I don't claim anything for myself so that should be fine and have always told UC I care for my son.

sammyjay12

Hey there I was wondering if someone could give me some advice I too have a similar problem to the person above.

I was told I would recieve back dated child disability element on the 5th of December however my advisor keeps telling me he will calculate this as soon as he can tomorrow that will be a month does anyone know how long this can take?

As I'm getting no where with asking and I think there just making me wait longer they only owe me 5 months backdated money.

Many thanks x

poppy123456

sammyjay12 said:

Hey there I was wondering if someone could give me some advice I too have a similar problem to the person above.

I was told I would recieve back dated child disability element on the 5th of December however my advisor keeps telling me he will calculate this as soon as he can tomorrow that will be a month does anyone know how long this can take?

As I'm getting no where with asking and I think there just making me wait longer they only owe me 5 months backdated money.

Many thanks x

It's not unusal for it to take quite sometime for them to pay what is owed to you. First they need to recalculate your past statements to work out how much you've already received against what you should have received. You will then receive the difference between the 2. Please also note the new statements will replace the existing ones so you may want to take copies now before you lose them.

Once it's done you'll receive a letter on your journal telling you how much is owed and it will then be paid into your bank.