Hi, my name is steptoenmissus! MR Query

steptoenmissus

My wife sent in a change of circumstances March 2022 a decision was made October 2022 and nothing altered from previous award of standard for living and standard for mobility.we did not send in a mandatory reconsideration at the time as My wife had just had 27 days in hospital.We sent in a change of circumstances 3rd July 2023 and was told this could and would be back dated to March 2022.we now have a telephone mandatory  reconsideration on the 19th September as we refused a video telephone or us visiting one of their offices.Reason we wanted a mandatory reconsideration was they said there was no evidence to support claim when we new there was.

chiarieds

Hi @steptoenmissus - & welcome to the community. May I ask you to clarify, is this the 2nd 'change of circumstances' your wife has done; the 1st in March 2022 & again 3 July this year? Did she each time receive a new claim form to complete, & then have an assessment, which usually happens.

Unfortunately when you think you're calling the 'DWP,' you are talking to someone from a call centre, & they really can't advise, tho often try to. So, I don't think any assurance should have been given in the last instance that your wife's PIP would be backdated to Mar 2022. As a decision was made in Oct 2022, she could still have done a Mandatory Reconsideration (you have up to 13 months with good cause).

A Mandatory Reconsideration (MR) is actually best put in writing, so is the phone call for 19 Sept perhaps rather her assessment?

steptoenmissus

change of circumstances was 6Th March 2022 decision was made October 2022 accessor stated no evidence to support claim yet we know we sent in evidence to support up grade to higher rate for both.we did not apply for mandatory reconsideration at this stage in October 2022 as my wife had just spent 27 days in hospital.She then managed to get more evidence in July 2023 and we then wanted a  second claim for a upgrade.w of being in hospital we were then told we could back date to March 2022 because of circumstances of coming out of hospital same time decision landed on our door