Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
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Feedback please? 9th Sept got PIP Form. Form dated 25th August! Return by 25th Sept.

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NoOne
NoOne Community member Posts: 43 Courageous
So they are giving me 2 weeks to fill the form even though it was 'in the mail' two weeks? Have other people experienced this two week delay in having a Form delivered effectively giving you just two weeks to fill in the form? 

In the past even with 4 weeks to fill in the Form, I've had to phone for an extension. What the heck am I supposed to ask for now - and extension for late postage and extension for doing the form?

Comments

  • woodbine
    woodbine Community member Posts: 12,103 Disability Gamechanger
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    Only they can answer that one, but you will have to ask 

    2024 Election won

  • NoOne
    NoOne Community member Posts: 43 Courageous
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    woodbine said:
    Only they can answer that one, but you will have to ask 

    Are the Letters tracked so they will know it took two weeks to be delivered?
  • woodbine
    woodbine Community member Posts: 12,103 Disability Gamechanger
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    NoOne said:
    woodbine said:
    Only they can answer that one, but you will have to ask 

    Are the Letters tracked so they will know it took two weeks to be delivered?
    Not to the best of my knowledge, tracking cost money and they must send out 10's of thousands of them every hour. All you can do is phone them and ask for an extension, I would also not advise sending them back recorded delivery, just use the pre-paid envelope provided and get proof of postage from the post office.

    2024 Election won

  • Jimm_Scope
    Jimm_Scope Posts: 3,610 Disability Gamechanger
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    Hey @NoOne, filling in these forms is a really stressful experience. Even when you have 4 weeks, never mind 2.

    You can call up and ask for an extension to fill in the forms. As an example, I was struggling to fill in the forms so I called them, they gave me an extension of 10 extra days and the person on the phone even mentioned I could ask for more if needed.
    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
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    Opinions are my own, such as mashed potato being bad.
  • NoOne
    NoOne Community member Posts: 43 Courageous
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    woodbine said:
    NoOne said:
    woodbine said:
    Only they can answer that one, but you will have to ask 

    Are the Letters tracked so they will know it took two weeks to be delivered?
    Not to the best of my knowledge, tracking cost money and they must send out 10's of thousands of them every hour. All you can do is phone them and ask for an extension, I would also not advise sending them back recorded delivery, just use the pre-paid envelope provided and get proof of postage from the post office.

    Why advise against that? I've always done it that way to give me a day or so longer to work on the Form and to assure myself they have the Form so can't cut me off because it was late/didn't arrive.
  • NoOne
    NoOne Community member Posts: 43 Courageous
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    Hey @NoOne, filling in these forms is a really stressful experience. Even when you have 4 weeks, never mind 2.

    You can call up and ask for an extension to fill in the forms. As an example, I was struggling to fill in the forms so I called them, they gave me an extension of 10 extra days and the person on the phone even mentioned I could ask for more if needed.

    Thank you. I'm just afraid they will not believe me or be funny with me as two weeks in limbo sounds far fetched - hence the reason I was asking if this was happening to others. Might just be me as things happen to me like this.

    And because it's a person on the phone it's simply I'm afraid of phoning because something else will happen.
  • NoOne
    NoOne Community member Posts: 43 Courageous
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    Well today I finally got enough courage to phone. I have got a good extension. Good enough I don't need to worry so much about not completing it to my upmost ability.

    I also asked about what you said Woodbine and the man said they recommend sending the Form back tracked.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    That's great news @NoOne has it taken off that extra layer of stress knowing you have an extension? 
    Hannah - She / Her

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  • NoOne
    NoOne Community member Posts: 43 Courageous
    edited September 2023
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    That's great news @NoOne has it taken off that extra layer of stress knowing you have an extension? 

    Yes! Such a relief! Hopefully now I can concentrate better on it rather than flap, flap, flap.
  • NoOne
    NoOne Community member Posts: 43 Courageous
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    That's great news @NoOne has it taken off that extra layer of stress knowing you have an extension? 

    DEFINITELY! Such a relief!
  • Ray212
    Ray212 Community member Posts: 407 Pioneering
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    I sent mine back special delivery. Gave me peace of mind they had received it.
  • woodbine
    woodbine Community member Posts: 12,103 Disability Gamechanger
    edited September 2023
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    NoOne said:
    woodbine said:
    NoOne said:
    woodbine said:
    Only they can answer that one, but you will have to ask 

    Are the Letters tracked so they will know it took two weeks to be delivered?
    Not to the best of my knowledge, tracking cost money and they must send out 10's of thousands of them every hour. All you can do is phone them and ask for an extension, I would also not advise sending them back recorded delivery, just use the pre-paid envelope provided and get proof of postage from the post office.

    Why advise against that? I've always done it that way to give me a day or so longer to work on the Form and to assure myself they have the Form so can't cut me off because it was late/didn't arrive.
    Its the advice I was given by someone from the DWP years ago, all their mail goes to the mail delivery system in Wolverhampton and if its signed for they are signed en-masse not individually.   Would also add the same applies for tracked its a waste of your money, proof of postage is all you need and thats free, and if you need to prove you posted it then you have all the proof you need.

    2024 Election won

  • chiarieds
    chiarieds Community member Posts: 16,162 Disability Gamechanger
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    Completely agree with @woodbine - a free Certificate of Posting gives a date to prove when you've sent anything to the DWP. Mail to the DWP is received in Royal Mail sorting centres in Wolverhampton where it's 'signed' for in bulk if a recorded/tracked service is used, & then it takes time to get to the DWP & get loaded onto their system. It's also incredibly rare for mail to be lost speaking from personal experience of selling some 4-5 thousand books online. Proof of posting, which it's wise to get, is all you need.
  • NoOne
    NoOne Community member Posts: 43 Courageous
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    OK thank you all. Pros and cons. Something in the mix though is how could my Form have taken two weeks to get to me. If it happened on my returning it might become a problem if it caused my PIP to stop because two weeks is a bit much.
  • Ray212
    Ray212 Community member Posts: 407 Pioneering
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    Happening everywhere at the moment. I have had hospital appointments sent out 1st class that took almost two weeks to get to me. Some things never turned up at all. Not sure what is going on with Royal Mail but things have taken a lot lot longer to arrive lately. I am not the only one to notice it, various twitter posts have said the same thing
  • woodbine
    woodbine Community member Posts: 12,103 Disability Gamechanger
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    The other thing is to make sure you return the forms at least 10 days before the due date.

    2024 Election won

  • lillipeth
    lillipeth Community member Posts: 41 Courageous
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    I had to phone 3 times to ask for a new form as the first two never arrived! Had to get myself prepared mentally to call them, nightmare. I sent it backed tracked purely for my own piece of mind, I didn’t care who signed for it, I was happy it was with someone lol 
  • Jimm_Scope
    Jimm_Scope Posts: 3,610 Disability Gamechanger
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    A reason I had to ask for an extension is because the forms did take quite some time to get to me. Almost makes me wonder if it's really Royal Mail because whenever I post anything by royal mail it's never been 10 days late  :D
    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
    Online Community Specialist

    Concerned about another member's safety or wellbeing? Flag your concerns with us. 
    Want to give us feedback? Complete our feedback form now.
    Opinions are my own, such as mashed potato being bad.
  • bg844
    bg844 Community member Posts: 3,887 Disability Gamechanger
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    I'm really lucky with my post, bar the Christmas strikes last year everything has come to me on time. I'm also fortunate that I didn't have anything major coming (like a PIP review form), or else... :D
  • NoOne
    NoOne Community member Posts: 43 Courageous
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    OK folks,

    new advice duly noted, especially the 10 day one :gulp:
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