'Independent Assessment Services' Text advice please

haam
haam Online Community Member Posts: 11 Listener
in PIP, DLA, and AA
I received the attached text message from these people. My PIP is being reviewed this is not a new claim. Please can you kindly tell me if this means I will have a face to face with these people and why this might be? I have a support worker and we filled in the review form correctly (because he's trained to do it) Cr@pita lied about me 6 years ago and I didn't get what I should have done so I'm not looking forward to this one but at least I have the support worker now. I've been very poorly especially over the last few weeks and have been diagnosed as having a heart problem which I'm waiting for a cardiology appointment for, so I really could do without this. This text actually came while I was in hospital. Thank you. 

Comments

  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    Hi @haam - I'm afraid this just looks like a standard text that really doesn't tell you more than you already know.....they are the assessors looking at your claim, & will contact you if you need an assessment.
    Most PIP assessments are still by phone, but on occasion a face to face assessment is needed.
  • haam
    haam Online Community Member Posts: 11 Listener
    Thank you. Do the DWP not make decisions themselves and just automatically send the paperwork off? I remember the 'assessors' kicking off years ago when we asked for my ESA to be paper assessed and my GP actually wrote them a long letter giving them all the information they asked for and they still kicked off. I can't remember what happened but they paper assessed in the end but they weren't best pleased about it.
  • bg844
    bg844 Online Community Member Posts: 3,883 Championing
    haam said:
    Thank you. Do the DWP not make decisions themselves and just automatically send the paperwork off? I remember the 'assessors' kicking off years ago when we asked for my ESA to be paper assessed and my GP actually wrote them a long letter giving them all the information they asked for and they still kicked off. I can't remember what happened but they paper assessed in the end but they weren't best pleased about it.
    Sometimes they will make an in-house decision on a review if evidence allows. If they still need to have you assessed, this will be passed over. Paper-based assessments are rare for all benefits and I always advise people to expect and prepare for one.

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