WHAT TO DO IF I HAVENT RECIEVED MY CARERS ALLOWANCE PAYMENT

Tulipchels
Tulipchels Online Community Member Posts: 3 Listener
in Universal Credit (UC)
I’m a carer for a family member my caterers allowance usually goes in on a Monday but I haven’t received my payment this week iv contacted DWP and they can see I’m still registered as being a carer on the system what shall I do next ? 

Comments

  • bg844
    bg844 Online Community Member Posts: 3,889 Championing
    You need to phone Carer’s Allowance tomorrow:
    0800 731 0297
    Monday to Friday
    8am-6pm
  • Tulipchels
    Tulipchels Online Community Member Posts: 3 Listener
    Yeah the person I care for is still reviving there PIP & no the lady I spoke to from them on the phone said she can’t see why I haven’t been paid and she said she will send it over to find out why I haven’t been paid wasn’t sure if I needed to do anything else now or just wait 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @Tulipchels Sorry it will be a wait, hopefully not too long of one! Please keep us updated :) 
  • Tulipchels
    Tulipchels Online Community Member Posts: 3 Listener
    Perfect thankyou very much just wasn’t sure if there was anything else I needed to do thankyou so much again for all your help 🩷

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