Electricity goes up tomorrow

2oldcodgers

bg844 said:

I'm with E-On Next and a few weeks ago they offered select existing customers (like myself) a deal which means my energy will always cap at £50 below the price cap on both Gas and Electric, no fixed contract either. Even though the market is no longer competitive as it was even just a few years ago, it is definitely worth seeing if you can get similar from your own supplier. Every little helps I guess.

The cap represents the hypothetical cost of fuel for Mr Average. It has no real bearing on the actual costs that people will pay.
I too have dual fuel with E-On and have noticed the offer you are looking at. The monthly DD will go down by £8 to £181 per month.
Strangely I had a look on their website to look at forcing them to repay the excessive balance on the account. They would give me back £280 plus reduce my DD down to £181 as well!
If I do nothing I stay paying them the £189 a month. It just doesn't make any sense to me. Previously they told me that from today I would be better off over the year by £150 but would not be reducing my DD!!

Luchia

I’m with Octopus Energy(Variable Tariff) for my Gas & Electric, Prices dropped today by 7%, Octopus suggested I drop my DD to £90 a month but decided to keep it at £150 to be safe for extra heating as needed over the colder months(currently have £600 credit) 

Bettahm

Luchia said:

I’m with Octopus Energy(Variable Tariff) for my Gas & Electric, Prices dropped today by 7%, Octopus suggested I drop my DD to £90 a month but decided to keep it at £150 to be safe for extra heating as needed over the colder months(currently have £600 credit) 

I'm with them! Electricity only. So unsure what is going on. Think I use very little elec really. Live alone, no TV, computer, radio, etc. Only extras to normal would be 3 fish tanks and the pond.
Yet it's gone up 30 a month and they are not responding to my emails.

ClaraSais

My electric was £350 pm then it was £275 now it’s £295. Honestly I can’t keep up! 

Bettahm

ClaraSais said:

My electric was £350 pm then it was £275 now it’s £295. Honestly I can’t keep up! 

And still waiting on my supplier to reply to my emails.
Not good enough!
Shame on you, Octopus 

poppy123456

Bettahm said:

ClaraSais said:

My electric was £350 pm then it was £275 now it’s £295. Honestly I can’t keep up! 

And still waiting on my supplier to reply to my emails.
Not good enough!
Shame on you, Octopus 

I'm also with Octopus and have always found them to be nothing but very helpful. If you're unable to pay the extra increase for your DD then you can reduce it yourself because you're fully incharge of what you pay.

Last winter i was in credit by quite a few hundred pounds and they wanted to increase my DD. I dropped in back down to what i've always paid and it wasn't an issue. My DD is £123/month for gas and electric combined.

They also sent me an electric throw last year free of charge. I don't know if they will be doing the same this year but if they do you can apply for one of the those.

Bettahm

poppy123456 said:

Bettahm said:

ClaraSais said:

My electric was £350 pm then it was £275 now it’s £295. Honestly I can’t keep up! 

And still waiting on my supplier to reply to my emails.
Not good enough!
Shame on you, Octopus 

I'm also with Octopus and have always found them to be nothing but very helpful. If you're unable to pay the extra increase for your DD then you can reduce it yourself because you're fully incharge of what you pay.

Last winter i was in credit by quite a few hundred pounds and they wanted to increase my DD. I dropped in back down to what i've always paid and it wasn't an issue. My DD is £123/month for gas and electric combined.

They also sent me an electric throw last year free of charge. I don't know if they will be doing the same this year but if they do you can apply for one of the those.

Ok I will need to look into getting it reduced as long as that wont put me in debt. Up 30 a month is a lot extra to find. Waiting to hear as just emailed them again about an hour ago.

poppy123456

You can reduce the amount yourself. Log into your online account and click "payments." Then click "your payments" and edit the amount. Make sure you also click "update payment amount." Please also note that the DD won't change if payment is due within the next 10 days but it will change from the following DD.

Bettahm

poppy123456 said:

You can reduce the amount yourself. Log into your online account and click "payments." Then click "your payments" and edit the amount. Make sure you also click "update payment amount." Please also note that the DD won't change if payment is due within the next 10 days but it will change from the following DD.

Ok I'll do that.
My first payment is due next Monday so that will stay at the 30 up amount then.
Thanks for this!

OverlyAnxious

I'm not with Octopus but have heard mostly good things about them so am a bit surprised to hear this.

My own electric rates have dropped slightly.  I'm still sticking with the same DD though as it's a visually satisfying £100 a month currently.  (All electric here, no gas or oil, small flat).

Bettahm

OverlyAnxious said:

I'm not with Octopus but have heard mostly good things about them so am a bit surprised to hear this.

My own electric rates have dropped slightly.  I'm still sticking with the same DD though as it's a visually satisfying £100 a month currently.  (All electric here, no gas or oil, small flat).

I'm surprised too as again hear mostly good things! But sent a few emails during September and they've not responded to one.
Trying as Poppy123456 said to change the dd amount in my account but cant access it currently so can only think website overloaded with people trying to get into their accounts!

poppy123456

Bettahm said:

OverlyAnxious said:

I'm not with Octopus but have heard mostly good things about them so am a bit surprised to hear this.

My own electric rates have dropped slightly.  I'm still sticking with the same DD though as it's a visually satisfying £100 a month currently.  (All electric here, no gas or oil, small flat).

I'm surprised too as again hear mostly good things! But sent a few emails during September and they've not responded to one.
Trying as Poppy123456 said to change the dd amount in my account but cant access it currently so can only think website overloaded with people trying to get into their accounts!

I can access mine without any issues. Keep trying because it could just be a simple error.

Bettahm

Ok I've accessed my account.
Up till now I was paying 50.72 a month. They upped it 30 to 80.27 a month. On my account where you can change the dd amount it says I should be paying 96.25 a month! Almost double what I was paying. So I'm leaving it alone .

poppy123456

Bettahm said:

Ok I've accessed my account.
Up till now I was paying 50.72 a month. They upped it 30 to 80.27 a month. On my account where you can change the dd amount it says I should be paying 96.25 a month! Almost double what I was paying. So I'm leaving it alone .

You can still change it to an amount that you can more comfortably afford. Though doing this you should keep on eye on it, especially as the darker eveings are here.

Bettahm

poppy123456 said:

Bettahm said:

Ok I've accessed my account.
Up till now I was paying 50.72 a month. They upped it 30 to 80.27 a month. On my account where you can change the dd amount it says I should be paying 96.25 a month! Almost double what I was paying. So I'm leaving it alone .

You can still change it to an amount that you can more comfortably afford. Though doing this you should keep on eye on it, especially as the darker eveings are here.

poppy123456 said:

Bettahm said:

OverlyAnxious said:

I'm not with Octopus but have heard mostly good things about them so am a bit surprised to hear this.

My own electric rates have dropped slightly.  I'm still sticking with the same DD though as it's a visually satisfying £100 a month currently.  (All electric here, no gas or oil, small flat).

I'm surprised too as again hear mostly good things! But sent a few emails during September and they've not responded to one.
Trying as Poppy123456 said to change the dd amount in my account but cant access it currently so can only think website overloaded with people trying to get into their accounts!

I can access mine without any issues. Keep trying because it could just be a 

Bettahm

Yes winters here and it's the boiler that will make the difference because probably by the end of this month it will be on 24/7
Lights are always on because this is a dark old cottage.
So think I will leave for now and watch it. Can always reduce later, even next spring.
Not happy with them over it, especially as no response to emails.

Hannah_Alumni

@Bettahm If you are in England or Wales, I would encourage you to reach out to Scope's Disability Energy Support for additional support and advice  

Bettahm

Hannah_Scope said:

@Bettahm If you are in England or Wales, I would encourage you to reach out to Scope's Disability Energy Support for additional support and advice  

Thanks for this!

poppy123456

Bettahm said:

Not happy with them over it,

I don't understand why you're saying this because with Octopus, you are in control of what DD you pay.

Bettahm

poppy123456 said:

Bettahm said:

Not happy with them over it,

I don't understand why you're saying this because with Octopus, you are in control of what DD you pay.

I think because just getting access to my account and seeing that the dd should be 96.25 and they've set it at 80.27 like they're trying to help me here anyway.
Also a couple of years ago I had to pay an extra 72 because they said I'd used more than I suppose my dd then covered. I said at the time I hadn't used more, nothing added to elec and nothing used more than usual. But had to pay, then they put the dd up by five pounds to 50.72
And now the big leap up to 80.27 but they could have set it at 96.25 almost double. 
Dont want another surprise bill where they say I owe 72 maybe more.