Pending award carers allowance

tanica123

Hi there , I called carers  allowance today to
chase up my claim as it’s been 10 weeks. . They said a decision maker has looked at it and they will send a letter out . Regarding my back pay , she said on the system it says pending award and no payments have been made yet . What does this mean as I’m very confused . 

bg844

Once a Decision Maker authorises back payment, this is sent to the 'payments' team to process. This is usually an automated and quick process but as above, keep checking your bank account for any payment as the general rule is that payment comes first with a letter second.

poppy123456

In your previous thread i asked if you were claiming any other benefits, if so which ones? You didn't answer that question.

tanica123

No I am not claiming any other benefits . What does pending award mean , does that mean successful?

tanica123

They also said their waiting for the system to update which I’m confused about 

poppy123456

tanica123 said:

 What does pending award mean , does that mean successful?

It means a decision maker needs to put the award into payment and then pay what is owed to you. It will then take 3-5 working days to go into your bank. Do be aware also of the maximum weekly earnings limit, which is £139 after tax/NI and allowable expenses. https://www.gov.uk/carers-allowance/eligibility

tanica123

But does this mean I’m successful?

poppy123456

I’m afraid I can’t tell you that because I’m not a decision maker. 

Hannah_Alumni

Hello @tanica123

I hope it doesn't take too long for the letter to arrive! Please keep us updated