Pending award carers allowance

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tanica123
tanica123 Community member Posts: 22 Listener
Hi there , I called carers  allowance today to
chase up my claim as it’s been 10 weeks. . They said a decision maker has looked at it and they will send a letter out . Regarding my back pay , she said on the system it says pending award and no payments have been made yet . What does this mean as I’m very confused . 

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  • woodbine
    woodbine Community member Posts: 12,117 Championing
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    Its possible payments will arrive before you get the letter if you are awarded CA keep checking you bank.
  • bg844
    bg844 Community member Posts: 3,883 Championing
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    Once a Decision Maker authorises back payment, this is sent to the 'payments' team to process. This is usually an automated and quick process but as above, keep checking your bank account for any payment as the general rule is that payment comes first with a letter second.
  • poppy123456
    poppy123456 Community member Posts: 57,276 Championing
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    In your previous thread i asked if you were claiming any other benefits, if so which ones? You didn't answer that question.
  • tanica123
    tanica123 Community member Posts: 22 Listener
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    No I am not claiming any other benefits . What does pending award mean , does that mean successful?
  • tanica123
    tanica123 Community member Posts: 22 Listener
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    They also said their waiting for the system to update which I’m confused about 
  • poppy123456
    poppy123456 Community member Posts: 57,276 Championing
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    tanica123 said:
     What does pending award mean , does that mean successful?
    It means a decision maker needs to put the award into payment and then pay what is owed to you. It will then take 3-5 working days to go into your bank. Do be aware also of the maximum weekly earnings limit, which is £139 after tax/NI and allowable expenses. https://www.gov.uk/carers-allowance/eligibility


  • tanica123
    tanica123 Community member Posts: 22 Listener
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    But does this mean I’m successful?
  • poppy123456
    poppy123456 Community member Posts: 57,276 Championing
    edited October 2023
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    I’m afraid I can’t tell you that because I’m not a decision maker. 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,908 Championing
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    Hello @tanica123

    I hope it doesn't take too long for the letter to arrive! Please keep us updated :)