Does bank call the benefits

zane
zane Online Community Member Posts: 206 Contributor
in Benefits and income
Hi does bank call benefits people because bank didn’t know my mob until now I want ask 

Comments

  • zane
    zane Online Community Member Posts: 206 Contributor
    ask about my disability I mean 
  • Albus_Scope
    Albus_Scope Posts: 11,423 Scope Online Community Coordinator
    Hi @zane.  The DWP will sometimes keep tabs on bank accounts if they're worried about fraud or overpayments.   Just to clarify, do you mean the bank called you about your benefits? 
  • bg844
    bg844 Online Community Member Posts: 3,928 Championing
    DWP would only be able to gain access to your account if there was a suspicion of benefit fraud, as advised above. Your bank would not contact DWP directly if that's what you was wondering.
  • zane
    zane Online Community Member Posts: 206 Contributor
    Albus_Scope said:
    Hi @zane.  The DWP will sometimes keep tabs on bank accounts if they're worried about fraud or overpayments.   Just to clarify, do you mean the bank called you about your benefits? I mean does bank contact dwp because bank didn’t know my disability until now because I didn’t know I had tell
    the bank that’s all 
  • bg844
    bg844 Online Community Member Posts: 3,928 Championing
    No, the bank will not call DWP as advised above. The bank and benefits are two different things so please don't worry.

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