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Ldurivou said: Hi all, I do apologize, I am a little confused about the back pay from PIP. When i applied, my claim date was from Feb this year, I swapped over from DLA and yet to get my first payment, as my DLA ends on 7th Nov, and I'm due my first PIP on 29th November. However, I have attempted to call to ask about the back pay from Feb, but can never get through. Does anyone know how long this usually takes before that reaches your bank from when you receive the decision text and award letter?Many thanks
bg844 said: Ldurivou said: Hi all, I do apologize, I am a little confused about the back pay from PIP. When i applied, my claim date was from Feb this year, I swapped over from DLA and yet to get my first payment, as my DLA ends on 7th Nov, and I'm due my first PIP on 29th November. However, I have attempted to call to ask about the back pay from Feb, but can never get through. Does anyone know how long this usually takes before that reaches your bank from when you receive the decision text and award letter?Many thanks When moving over from DLA you don't get backdated from PIP even if the new award is higher. DLA continues for 4 weeks after a decision is made and PIP starts approximately 7 weeks after the decision. You will get a letter that explains more.
bg844 said: That's not correct and is a good reason why you should never phone a benefits number for advice. If you would of applied for PIP with no DLA award in place, you would be backdated. However, DLA to PIP has special rules which mean DLA continues for 4 weeks after a PIP decision is made, awarded or not and doesn't come with backpay.When phoning any DWP benefit, you are actually speaking to an outsourced call centre who have very limited knowledge of the benefits system.
Ldurivou said: bg844 said: That's not correct and is a good reason why you should never phone a benefits number for advice. If you would of applied for PIP with no DLA award in place, you would be backdated. However, DLA to PIP has special rules which mean DLA continues for 4 weeks after a PIP decision is made, awarded or not and doesn't come with backpay.When phoning any DWP benefit, you are actually speaking to an outsourced call centre who have very limited knowledge of the benefits system. Ah, that makes sense now yeah, thank you. I was confused as I've had multiple people who claimed from DLA to PIP said they got a back pay and others didn't, so it just kinda got me very confused.Thank you for clearing that up for me
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