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Help with water bills .

Strawberry1

I'm not sure how to go about asking this question. I just wondered if anyone here may have IBD like me and know anything about how to get a letter signed or stamped by a gastro specialist or gp to say a person has to make frequent trips to the toilet therefore using more water than a person would who doesn't have Toilet troubles . Thank you.

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Strawberry1

We are on a metre @woodbine .

Kimi87

The best place to start is the water company.

What they can do is look at your usage and figure out the cheapest tariff- my household in the past was on a special medical tariff, but as already low users it turned out that standard tariff was actually cheaper.

Should a medical tariff be best the water company can tell you exactly what information you need.

You can then choose to ask GP or Specialist for a letter containing this information.

Do be aware as non NHS work there may be a charge for such a letter (my GP surgery charges £26 for private letters).

Say something like, due to my IBD I'm using increasing amounts of water for toilet flushing/laundry/bathing. Water company offer a special medical tariff that will save me money and worry.
I need the following written information from you to give to them.

Strawberry1

Awww thank you @Kimmy87 . I will do my best to look into that . Very grateful for your help. Take care of yourself. Thank you.

WhatThe

Strawberry,

If you're a Thames Water customer, they offer two ways of reducing the bill - apply by telephone or online

WaterSure is for people on benefits who need to use extra water for medical reasons

WaterHelp is for people on a low income or benefits - 50% reduction of bill plus 50% reduction of any arrears

Strawberry1

Thank you @WhatThe . Appreciate your help.

OverlyAnxious

woodbine said:

Read something in the summer along the lines of " if its brown flush it down, if its yellow let it mellow" if that makes sense?

With IBD it's always going to be brown...

OverlyAnxious

Kimmy87 said:

The best place to start is the water company.

What they can do is look at your usage and figure out the cheapest tariff- my household in the past was on a special medical tariff, but as already low users it turned out that standard tariff was actually cheaper.

I found this with my own water company as well.

Despite using a lot more water than an average person, my metered water bills were still cheaper than if I'd moved onto the medical tariff.

It's definitely worth comparing the two, instead of just assuming the specialised tariff will be cheaper.

Strawberry1

Thanks @OverlyAnxious , your input is really appreciated. Thank you again.

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