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Just rang for an update on my PIP Review & was asked to go in tomorrow for face to face assessment.

IMStruggling

I sent in my PIP Review 10 months ago. I had a text message from Independent Health Assessment Services about 5 weeks ago. I called them today to see if an assessment appointment has been set up yet. They said, "you are pending an assessment. Let me book you in for the next available appointment." Then he asked me to go in tomorrow for a face to face.

I told him I need a phone assessment. He asked why and I explained my illnesses seriously affect my mobility. He said "OK" and has now booked me in for a phone assessment instead a few days later.

I was very surprised when he immediately asked for face to face as I thought the majority of assessments are no longer face to face.

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Comments

Albus_Alumni

Wow, that's certainly not something I've heard of happening before. But I'm very glad they were quick in giving you an appointment, then the phone appointment. I know some services still prefer face to face.

Jimm_Alumni

Indeed, when I had my assessment booked face to face wasn't even mentioned. They just went straight to a telephone assessment.

If you'd like some help preparing for the assessment @IMStruggling we have an advice page here.

Let us know how you get on

poppy123456

Yes, mostly they are by telephone but some are still face to face or video. Thankfully, you were able to change it to a telephone assessment, so all is good.

IMStruggling

Albus_Scope said:

Wow, that's certainly not something I've heard of happening before. But I'm very glad they were quick in giving you an appointment, then the phone appointment. I know some services still prefer face to face.

Yeah I find it weird actually. There's still no text from them confirming an appointment has been booked. Also I think they'd normally need to give you a decent amount of notice before the appointment, not ask you to go in tomorrow.

Also weird that they booked it because I called them. If I hadn't called, when would they have booked it?

IMStruggling

Jimm_Scope said:

Indeed, when I had my assessment booked face to face wasn't even mentioned. They just went straight to a telephone assessment.

If you'd like some help preparing for the assessment @IMStruggling we have an advice page here.

Let us know how you get on

Thank you. I am very scared.

poppy123456

IMStruggling said:

Albus_Scope said:

Wow, that's certainly not something I've heard of happening before. But I'm very glad they were quick in giving you an appointment, then the phone appointment. I know some services still prefer face to face.

Also I think they'd normally need to give you a decent amount of notice before the appointment, not ask you to go in tomorrow.

Didn't you ring them to ask if an appointment had been set up? It's what you said here.

IMStruggling said:

I called them today to see if an assessment appointment has been set up yet.

If you didn't want the assessment to happen ASAP then i'm confused why you rang them. You didn't have to agree to the date/time if you didn't want to.

IMStruggling

poppy123456 said:

IMStruggling said:

Albus_Scope said:

Wow, that's certainly not something I've heard of happening before. But I'm very glad they were quick in giving you an appointment, then the phone appointment. I know some services still prefer face to face.

Also I think they'd normally need to give you a decent amount of notice before the appointment, not ask you to go in tomorrow.

Didn't you ring them to ask if an appointment had been set up? It's what you said here.

IMStruggling said:

I called them today to see if an assessment appointment has been set up yet.

If you didn't want the assessment to happen ASAP then i'm confused why you rang them. You didn't have to agree to the date/time if you didn't want to.

I rang them because I was afraid they had written to me offering me an appointment and I hadn't realised and then it would look like I couldn't be bothered to turn up. I have mental illness and I often get very confused about appointments. With doctors appointments I often have to ring them multiple times to confirm when the appointment is as I lose the letters, get confused etc.