Just rang for an update on my PIP Review & was asked to go in tomorrow for face to face assessment. — Scope | Disability forum
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Just rang for an update on my PIP Review & was asked to go in tomorrow for face to face assessment.

IMStruggling
IMStruggling Community member Posts: 26 Connected
I sent in my PIP Review 10 months ago.  I had a text message from Independent Health Assessment Services about 5 weeks ago.  I called them today to see if an assessment appointment has been set up yet.  They said, "you are pending an assessment. Let me book you in for the next available appointment."  Then he asked me to go in tomorrow for a face to face.

I told him I need a phone assessment.  He asked why and I explained my illnesses seriously affect my mobility.  He said "OK" and has now booked me in for a phone assessment instead a few days later.

I was very surprised when he immediately asked for face to face as I thought the majority of assessments are no longer face to face.

Comments

  • Albus_Scope
    Albus_Scope Posts: 2,883 Scope online community team
    Wow, that's certainly not something I've heard of happening before.  But I'm very glad they were quick in giving you an appointment, then the phone appointment.  I know some services still prefer face to face.
    Albus (he/him)

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  • Jimm_Scope
    Jimm_Scope Posts: 2,339 Scope online community team
    Indeed, when I had my assessment booked face to face wasn't even mentioned. They just went straight to a telephone assessment.

    If you'd like some help preparing for the assessment @IMStruggling we have an advice page here.

    Let us know how you get on :)
    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
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  • poppy123456
    poppy123456 Community member Posts: 52,227 Disability Gamechanger
    Yes, mostly they are by telephone but some are still face to face or video. Thankfully, you were able to change it to a telephone assessment, so all is good.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • IMStruggling
    IMStruggling Community member Posts: 26 Connected
    Wow, that's certainly not something I've heard of happening before.  But I'm very glad they were quick in giving you an appointment, then the phone appointment.  I know some services still prefer face to face.

    Yeah I find it weird actually.  There's still no text from them confirming an appointment has been booked.  Also I think they'd normally need to give you a decent amount of notice before the appointment, not ask you to go in tomorrow.

    Also weird that they booked it because I called them.  If I hadn't called, when would they have booked it?
  • IMStruggling
    IMStruggling Community member Posts: 26 Connected
    Indeed, when I had my assessment booked face to face wasn't even mentioned. They just went straight to a telephone assessment.

    If you'd like some help preparing for the assessment @IMStruggling we have an advice page here.

    Let us know how you get on :)

    Thank you.  I am very scared.
  • poppy123456
    poppy123456 Community member Posts: 52,227 Disability Gamechanger
    edited November 2023
    Wow, that's certainly not something I've heard of happening before.  But I'm very glad they were quick in giving you an appointment, then the phone appointment.  I know some services still prefer face to face.

     Also I think they'd normally need to give you a decent amount of notice before the appointment, not ask you to go in tomorrow.



    Didn't you ring them to ask if an appointment had been set up? It's what you said here.
     I called them today to see if an assessment appointment has been set up yet. 
    If you didn't want the assessment to happen ASAP then i'm confused why you rang them. You didn't have to agree to the date/time if you didn't want to.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • IMStruggling
    IMStruggling Community member Posts: 26 Connected
    Wow, that's certainly not something I've heard of happening before.  But I'm very glad they were quick in giving you an appointment, then the phone appointment.  I know some services still prefer face to face.

     Also I think they'd normally need to give you a decent amount of notice before the appointment, not ask you to go in tomorrow.



    Didn't you ring them to ask if an appointment had been set up? It's what you said here.
     I called them today to see if an assessment appointment has been set up yet. 
    If you didn't want the assessment to happen ASAP then i'm confused why you rang them. You didn't have to agree to the date/time if you didn't want to.


    I rang them because I was afraid they had written to me offering me an appointment and I hadn't realised and then it would look like I couldn't be bothered to turn up.  I have mental illness and I often get very confused about appointments.  With doctors appointments I often have to ring them multiple times to confirm when the appointment is as I lose the letters, get confused etc.

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