Just got a text message abour PIP award but a little confused! — Scope | Disability forum
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Just got a text message abour PIP award but a little confused!

jamie9928 Community member Posts: 1 Listener
Hello everyone, 

Firstly I am new here and this is my first post so sorry if I post anything in the wrong sections.

In late August (around the 26th) but cant remember exactly the day I phoned up and got the ball rolling on PIP due to my health issues. I filled in the form sent it back and had no assessment at all. I spoke on the phone to a really nice nurse who just wanted to clarify a few things. then today around a month after that phone call I got a text message to say I had been awarded PIP and a letter had been sent out.

This came as a surprise to me after all the stories I had heard about it being a long and exhausting experience. The only thing that remains a mystery now is the rates on which I will be placed on. now I know I should not be nervous and just wait. but I did read that you can call a number press 1 for english, 2 then 6 and it will prompt you to enter DOB, Sort Code and Phone Number and it will say what the payment is.

When I did this it said "you will be paid £514.60 on November 10th"

this left me confused, is this my backpay? when I did some more maths that seems to coincidentally add up Enhanced Rate (407 month) and Lower Mobility (107.60)

I am just wondering if theres anyone out there that can interpret this. 

Thanks for anyone that helps.


  • poppy123456
    poppy123456 Community member Posts: 52,180 Disability Gamechanger
    You’ve had what’s known as a paper based assessment. The automated payment line doesn’t give information about any money they may owe you. Also the information about the 4 weekly amount is often incorrect. 

    If this is a first time claim and you’re not transferring from DLA then payments start from the date you rang to start your claim, providing you had the difficulties for at least 3 months at that time.

    Any money owed will be in your bank 3-5 working days after payment was sent. 

    You can ring PIP to ask what the decision was and when to expect any money owed and they will tell you.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.


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