Should I contact dwp ?

pinkrose

Good morning all, sorry to bother you all again but I had a dwp decision maker call me out of the blue yesterday regarding my pip review.....they told me I don't need an assessment and just needed to ask a few questions.  The lady was polite but 'to the point' and it was all over with very quickly ? 
She said I should receive a letter with a week  or so.
Of course I am now riddled with worry about the outcome, is it worth me ringing the DWP.  Will they tell me the result of this 'paper based review' ? Or should I just await the letter ? 
Any advice or answer will be so much appreciated. 
Many thanks 
ROSE.  X 

poppy123456

You can ring them to ask if the decision is made and if it has and they can see it they will tell you. Please also be aware that it can take up to 24 hours for them to see the decision on the system. 

pinkrose

Thanks poppy . 

Zakky2

Hi there my aunt had her pip assessment 3 weeks ago,capita rang last week and I missed the call, I rang straight back and was told that her assessment was sent for audit and that when they looked her file it said pending adjustment can anyone tell me what this means she is worried sick as no one has phoned her back yet. Many thanks x

pinkrose

Hi zakky..your aunt should give them a call for an update if she's concerned.

pinkrose

Hi poppy ..just an update..I just got through to dwp.  They told me a letter is on the way and I've been awarded enhanced for both D L and Mobility, the award is for 3 years . I'm beyond relieved as I have deteriorated so much this year and  having  to appeal would have been extremely difficult  on top of my severe illness. 
Thankyou so much for all of the help. X 

poppy123456

Zakky2 said:

Hi there my aunt had her pip assessment 3 weeks ago,capita rang last week and I missed the call, I rang straight back and was told that her assessment was sent for audit and that when they looked her file it said pending adjustment can anyone tell me what this means she is worried sick as no one has phoned her back yet. Many thanks x

The audit is nothing for anyone to worry about. It just means they are checking the assessor did their job correctly. If there’s errors or contradictions in the report then yes it can be returned to the assessor to change it. 

Once the audit is complete it will be returned to DWP and then a decision can take up to 12 weeks. Unfortunately there’s nothing more to do but wait. 

poppy123456

That’s great news!!  @pinkrose I’m sure you’re very relieved now and you can just relax for a while knowing it’s all completed. 

pinkrose

Yes , I can relax a little now poppy. Thanks again. Hope you and yours have a lovely Christmas. X 

Zakky2

Thanks everyone for your replies x