Need help bank details updated for UC

jamie2471

Hello I changed my bank details on uc but they want me to come in and verify can’t it be done over the phone ? If not can I cancel it and will they still pay me in the old bank ? 

woodbine

Have you closed your old account ? or have you changed banks using the switching service? they will probably want to see some evidence, might be an idea to ask on your journal next week?

jamie2471

woodbine said:

Have you closed your old account ? or have you changed banks using the switching service? they will probably want to see some evidence, might be an idea to ask on your journal next week?

Hi no the old account is still opened which I had money going in each month but updated with new bank details on my claim so if I don’t go in jc to verify will they still pay in my old bank acc each month 

poppy123456

When claiming UC unless you use the banks "switching service" they usually ask you to attend your local job centre with proof of your bank details. Do you have someone that can do this for you?

They may just send it to the other bank but there's no guarantee this will happen.

jamie2471

poppy123456 said:

When claiming UC unless you use the banks "switching service" they usually ask you to attend your local job centre with proof of your bank details. Do you have someone that can do this for you?

They may just send it to the other bank but there's no guarantee this will happen.

Yes I can try n get someone to help me switch I’ll see if I can do that today 

jamie2471

poppy123456 said:

When claiming UC unless you use the banks "switching service" they usually ask you to attend your local job centre with proof of your bank details. Do you have someone that can do this for you?

They may just send it to the other bank but there's no guarantee this will happen.

Hi I switched my current bank it says it will take 7 days but I entered my new bank details in my UC already so will they still pay in my old
account if I don’t go to verify my new bank details 

poppy123456

If you haven’t verified your new bank account they may send payment to your old one. If your old one has closed then the payment will bounce back to DWP so you won’t receive it. 

When is your UC payment due? 

jamie2471

poppy123456 said:

If you haven’t verified your new bank account they may send payment to your old one. If your old one has closed then the payment will bounce back to DWP so you won’t receive it. 

When is your UC payment due? 

Due on the 3rd but statement loads on 24th every month 

poppy123456

If you can confirm bank details ASAP then it will go into your new account. If you don't then there could be issues with the payment.

jamie2471

poppy123456 said:

If you can confirm bank details ASAP then it will go into your new account. If you don't then there could be issues with the payment.

I would be able to but I don’t have no one to go with me in the jobcentre I suffer from  anxiety 

poppy123456

In a previous comment you said you were going to try to get someone to take it in for you.

jamie2471 said:

poppy123456 said:

When claiming UC unless you use the banks "switching service" they usually ask you to attend your local job centre with proof of your bank details. Do you have someone that can do this for you?

They may just send it to the other bank but there's no guarantee this will happen.

Yes I can try n get someone to help me switch I’ll see if I can do that today 

jamie2471

poppy123456 said:

If you haven’t verified your new bank account they may send payment to your old one. If your old one has closed then the payment will bounce back to DWP so you won’t receive it. 

When is your UC payment due? 

Hi my bank details have been switched do I need to report new details on my UC or will I automatically be paid in new account? 

poppy123456

jamie2471 said:

poppy123456 said:

If you haven’t verified your new bank account they may send payment to your old one. If your old one has closed then the payment will bounce back to DWP so you won’t receive it. 

When is your UC payment due? 

Hi my bank details have been switched do I need to report new details on my UC or will I automatically be paid in new account? 

I already advised you on this 10 days ago and you said you had to verify your bank details at your local job centre. Did you do that? or is this another new bank account?

jamie2471

poppy123456 said:

jamie2471 said:

poppy123456 said:

If you haven’t verified your new bank account they may send payment to your old one. If your old one has closed then the payment will bounce back to DWP so you won’t receive it. 

When is your UC payment due? 

Hi my bank details have been switched do I need to report new details on my UC or will I automatically be paid in new account? 

I already advised you on this 10 days ago and you said you had to verify your bank details at your local job centre. Did you do that? or is this another new bank account?

I canceled that appointment because acc was in switching took 8 days to switch 

poppy123456

Then you'll need to contact UC to ask about verifying your new bank details. 

If you used the switching service then your bank would have told you that you don't need to do anything and your payments to and from your bank would automatically switch from your old account to your new account. I think this is only available when switching banks, not just changing accounts with the same bank. https://www.wearepay.uk/what-we-do/switching-services/current-account-switch-service/

jamie2471

poppy123456 said:

Then you'll need to contact UC to ask about verifying your new bank details. 

If you used the switching service then your bank would have told you that you don't need to do anything and your payments to and from your bank would automatically switch from your old account to your new account. I think this is only available when switching banks, not just changing accounts with the same bank. https://www.wearepay.uk/what-we-do/switching-services/current-account-switch-service/

I checked my journal and they automatically got my new details and updated them so I’m happy now