Hi, my name is Lew666! I still haven't revived my UC — Scope | Disability forum
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Hi, my name is Lew666! I still haven't revived my UC

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Lew666
Lew666 Community member Posts: 6 Listener
edited December 2023 in Universal Credit (UC)
Hi people, my UC assessment is from 2nd to 1st of the month
I declared change of bank details on the 11th November but missed the appointment they then got verified on the 7th of December I was due to be paid on the 8th December I still havnt revived my UC does anyone know why the woman in Jobcentre said my money will deffo go into my new bank details as they were changed before the new assessment period 

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  • poppy123456
    poppy123456 Community member Posts: 54,282 Disability Gamechanger
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    I can't tell you why she advised you this. Highly likely because you didn't verify your bank account until 2 days ago then this will be why you haven't received it. If payment was sent to your other bank account and it's now closed you will need to wait for the payment to be returned to DWP before they will release another payment.

    If you have access to a journal then you should put a message on there under the payment section and tell them that you didn't receive your payment
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Lew666
    Lew666 Community member Posts: 6 Listener
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    But I made the change on the 11th of November before way before the December assessment period 
  • Lew666
    Lew666 Community member Posts: 6 Listener
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    I can't tell you why she advised you this. Highly likely because you didn't verify your bank account until 2 days ago then this will be why you haven't received it. If payment was sent to your other bank account and it's now closed you will need to wait for the payment to be returned to DWP before they will release another payment.

    If you have access to a journal then you should put a message on there under the payment section and tell them that you didn't receive your payment
    Like she said to me because I declared the change on the 12th November all payments will be put on hold until new bank details verified 
  • poppy123456
    poppy123456 Community member Posts: 54,282 Disability Gamechanger
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    Lew666 said:
    I can't tell you why she advised you this. Highly likely because you didn't verify your bank account until 2 days ago then this will be why you haven't received it. If payment was sent to your other bank account and it's now closed you will need to wait for the payment to be returned to DWP before they will release another payment.

    If you have access to a journal then you should put a message on there under the payment section and tell them that you didn't receive your payment
    Like she said to me because I declared the change on the 12th November all payments will be put on hold until new bank details verified 
    That’s not what you said in your first comment. You will need to put a message onto your journal to tell them you didn’t receive your money. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Lew666
    Lew666 Community member Posts: 6 Listener
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    Lew666 said:
    I can't tell you why she advised you this. Highly likely because you didn't verify your bank account until 2 days ago then this will be why you haven't received it. If payment was sent to your other bank account and it's now closed you will need to wait for the payment to be returned to DWP before they will release another payment.

    If you have access to a journal then you should put a message on there under the payment section and tell them that you didn't receive your payment
    Like she said to me because I declared the change on the 12th November all payments will be put on hold until new bank details verified 
    That’s not what you said in your first comment. You will need to put a message onto your journal to tell them you didn’t receive your money. 
    No i declared the change 11th Nov my assessment is 1st to 2nd so the declare was changed 11th Nov but it was fully verified on the 7th but I was due to be paid 8th 
  • woodbine
    woodbine Community member Posts: 11,658 Disability Gamechanger
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    @Lew666 as poppy rightly says you will have to ask on your journal as we don't know.
    2024 The year of the general election...the time for change is coming 💡

  • Albus_Scope
    Albus_Scope Posts: 4,216 Scope online community team
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    Heya @Lew666 and welcome to the community. How're you today?

    I can see you're already getting support from our regulars, but I just wanted to stop by and give you a warm welcome.  If you wanted to hang out or play some games, I recommend our Coffee lounge and new games area. :)
    Albus (he/him)

    Online Community Coordinator @ Scope

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    Opinions expressed are solely my own.
    Neurodivergent.
  • Lew666
    Lew666 Community member Posts: 6 Listener
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    Hi so a update UC have confirmed it has been sent to my new account that was verified I still havnt received the payment could this just be a late payment as they verified it day before my payday 
  • poppy123456
    poppy123456 Community member Posts: 54,282 Disability Gamechanger
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    It's clearly a late payment because your payment date is usually 8th of every month. It's late because you didn't verify your account until the 7th.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Lew666
    Lew666 Community member Posts: 6 Listener
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    Do you know what day I should hopefully receive my payment 
  • poppy123456
    poppy123456 Community member Posts: 54,282 Disability Gamechanger
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    Hopefully by the end of the week. It takes 3-5 working days for money to go into your bank once payment was sent. It will depend on what day is was sent.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.

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