Advise please
Dawnie1610
Community member Posts: 10 Listener
Goodmorning all. I am new here and last week had my assessment for PIP, however looking on here it seems most people get a text within a short time from DWP to say their report has been received, I've not recieved anything yet, is this normal? Sorry if this has been answered before but I have never claimed before and finding it all a bit confusing 😕
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Yes this is perfectly normal, I can take a couple of weeks before you receive a confirmation text, the time varies from person to person. And with their backlog of claims things are getting delayed. I hope this helps, I would request a copy of your report from the DWP when you receive the text just so you can point out any mistakes before a decision maker finishes your claim.1
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Drausus said:Yes this is perfectly normal, I can take a couple of weeks before you receive a confirmation text, the time varies from person to person. And with their backlog of claims things are getting delayed. I hope this helps, I would request a copy of your report from the DWP when you receive the text just so you can point out any mistakes before a decision maker finishes your claim.
Amazing.1 -
TheManFromLondon said:Drausus said:Yes this is perfectly normal, I can take a couple of weeks before you receive a confirmation text, the time varies from person to person. And with their backlog of claims things are getting delayed. I hope this helps, I would request a copy of your report from the DWP when you receive the text just so you can point out any mistakes before a decision maker finishes your claim.
Amazing.2 -
It can be a really confusing process @Dawnie1610, you're not alone in that feeling! As Drausus mentioned above, it can vary a lot how quickly texts and things come through. Some people get them really fast, others are waiting a few weeks. Fingers crossed yours comes through soon1
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Just called Capita to find out why it hasnt been sent and it appears that it has been pulled for audit, so looks like ive got a couple of weeks at least to wait until DWP get it.0
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After phoning yesterday to see where my assessment was, I then had a text last night from DWP to say they had received it and I will here something within 8 weeks, seems a bit of a coincidence that it was received, 3 hours after i chased Capita for it.1
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Well I really am impressed with the way my claim has been handled, calked today for a copy of my assessment was very polite to the lady I spoke too, and she told me there is a letter on its way to me, and that I had been awarded std daily living. I really can't fault the whole process, applied 19th Dec had Assessment 23rd January, first payment due to go in 15th Feb.0
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I'm glad to hear it has all been sorted for you @Dawnie16101
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