Hello I wonder if you can give us any advice .
My friend and I are both disabled . He has autism and speech and language difficulties .
We have both attended [Name removed by moderator] shopping centre in [Location removed by moderator] for years and never had a problem before.
We have always felt safe there and especially in the guest services lounge . The staff have always been friendly and helpful.but in march 2023 a new manager took over called [Name removed by moderator] . She has made it a very uncomfortable place to be and is not empathetic to disabled people at all . She has offended my friend 3 times . And I have put complaint s in about this because I am able to and my friend is not . All we have asked for is a meeting with us both there at the same time to resolve this issue . But they are refusing and only way to see us one at a time . My friend can’t defend himself . I have brain injury and cerebella ataxia and other issues
My mum is my caregiver.
The company sent me a harrassment warning letter . So I took to social media to try to be heard .and Last week she was trying to provoke me into arguing with her by threatening and intimidating me and I recorded her is there anything I can do as I don’t think companies should get away with this . Now they have banned me me from the centre
