Automated line first payment

kev8657
kev8657 Community Member Posts: 11 Listener
in PIP, DLA, ADP & AA
Hi just rang pip and the automated line is saying I’m due my first payment on the 1st may for 723.95. Is there a reason why they saying so long and also I have not received a notification that I have been awarded pip but I put the claim in late September 2023. I just don’t understand why the automated line is saying payment 

Comments

  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    The automated payment line is well known for giving incorrect information. As it’s saying your first payment is more than 2 months away then clearly that can’t be correct.

    You will need to wait for the decision to be made which can take up to 12 weeks after the report was returned. 
  • kev8657
    kev8657 Community Member Posts: 11 Listener
    Thank you poppy 
  • kev8657
    kev8657 Community Member Posts: 11 Listener
    Hi poppy I phoned back this morning it has now changed to 691 a month starting on the 6th match. I stayed on the phone to ask if a decision has been made got told enhanced on both mobility and daily living award letter was sent out yesterday will take 7-10 days to arrive. They also told me they are paying me from the 2nd October works out around 3,100 will I receive that around 15-16th that is next Thursday or Friday 

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