Bank details changed- evidence requested — Scope | Disability forum
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Bank details changed- evidence requested

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Janemet
Janemet Community member Posts: 15 Listener
I’m in the process of changing banks, I changed the details online last night. This morning I’ve been asked to attend an appointment in the morning to provide more evidence. That’s it. No other details.
What do they need to see??! I’m not very mobile, it’s really short notice. Feel like changing it’s more hassle than it’s worth!! 

Comments

  • fabbydabby1
    fabbydabby1 Community member Posts: 6 Listener
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    When I changed mine all they wanted to see was the bank card & it had the account details on it so they would match what you put.
    my appointment lasted less than 1 minute 
    hope this helps
  • Albus_Scope
    Albus_Scope Posts: 4,184 Scope online community team
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    Hiya @Janemet.  I understand the concern, they often don't give a great deal of information, but as Fabbydabby1 has said, they just want to make sure the new details are correct and the account is yours, it's basically to stop any chances of identify theft. 
    Albus (he/him)

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
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    Opinions expressed are solely my own.
    Neurodivergent.
  • poppy123456
    poppy123456 Community member Posts: 54,237 Disability Gamechanger
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    This is standard procedure when changing banks when you claim UC. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.

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