PIP award

Mls0708
Mls0708 Online Community Member Posts: 9 Listener
in PIP, DLA, and AA
Hi everyone

I have had a text today saying I have been awarded pip I’m just wondering if there is anyway I can find out my award before I receive the letter? 

I saw there was a automated phone line to ring and it would tell you your next payment but when I ring the number it doesn’t give me this option

thank you in advance 😊

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 62,574 Championing
    The only way to know is either ring them to ask or wait for the award letter.

    The automated payment line doesn’t always give correct information. 
  • Mls0708
    Mls0708 Online Community Member Posts: 9 Listener
    how do i get through to the automated payment line? Thank you 
  • poppy123456
    poppy123456 Online Community Member Posts: 62,574 Championing
    edited February 19
    It used to be option 6 for the helpline but that’s changed now. When you ring PIP they will just automatically tell you what your next payment is but as I advised it’s not always correct. Especially if there’s a new award. 
  • Albus_Scope
    Albus_Scope Posts: 8,390 Scope Online Community Coordinator
      Heya @Mls0708 I can see you've already had your question answered, but I just wanted to stop in and say congrats on your award! 

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