Universal credit owes me money - I'm confused. — Scope | Disability forum
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Universal credit owes me money - I'm confused.

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drwhofan4
drwhofan4 Community member Posts: 2 Listener
Hi,

I received an online letter from universal credit two days ago in my journal stating I'm owed money. Over £400.00. Before deductions are made I'm entitled to £1,267.00 but when deductions are finished I'm left with £0.00 each month. 

In the letter it detailed the errors were made in May and June 2023. I'm owed £400.00 but they're paying me £212.00 due to already being paid £200.00, however my payment history shows I received £0.00 and wasn't paid directly so I wasn't paid the £200.00, unless that came as part of deductions. 

Can someone explain this? When would I get paid?

Comments

  • poppy123456
    poppy123456 Community member Posts: 54,189 Disability Gamechanger
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    Potentially because of the deductions but impossible to advise because I can’t see your statements. 

    However, the issue you have is that your past statements will now have been recalculated so unless you kept copies of those statements before they were recalculated it would be difficult to say if the money they owe is correct .
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Albus_Scope
    Albus_Scope Posts: 4,107 Scope online community team
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    Hi @drwhofan4 (love the name) and welcome to the community. 

    I can see Poppy is already answering your question, but I wanted to pop in and say hi. :) 
    Albus (he/him)

    Online Community Coordinator @ Scope

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