If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

PIP awarded, no text , was asked a series of questions over the phone .

Options
Chammy52
Chammy52 Community member Posts: 2 Listener
Hi guys , hope you are good . I was awarded pip backdated on Monday the 19th 2024. I phone yesterday 26th , to ask when I would get my first payment. I got the letter saying I was awarded, but no phone call or text . So I asked them about the payment, went through security, they then asked me a series of questions, have I been to jail , left the country, confirmed bank details and asked if I wanted it all in one lump sum. It’s 3 years backdate . They told me it could take up to 6 weeks to get first payment . Is this normal? 
Thanks 

Comments

  • poppy123456
    poppy123456 Community member Posts: 55,120 Disability Gamechanger
    Options
    As you were asked questions about hospital and prison was this a decision made by a Tribunal? 3 years to wait is a very long time. If it was by a Tribunal then up to 8 weeks is the timescale. As they've already asked you those questions then hopefully it won't take too much longer. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • woodbine
    woodbine Community member Posts: 11,801 Disability Gamechanger
    Options
    You waited 3 years for a decision can I ask why?
    2024 The year of the general election...the time for change is coming 💡

  • Chammy52
    Chammy52 Community member Posts: 2 Listener
    Options
    Oh ok thanks for your help guys , it was a tribunal so that’s why it took so long, sorry I for to mention that . 
  • poppy123456
    poppy123456 Community member Posts: 55,120 Disability Gamechanger
    Options
    I thought it may have been a Tribunal but 3 years is an awful long time to wait! 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
    Options
    Oh my gosh that is a long time to wait! I'm so sorry that you had to go through that.
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.