ESA not been paid on time — Scope | Disability forum
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ESA not been paid on time

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lisawells1990
lisawells1990 Community member Posts: 15 Listener
in Employment and Support Allowance (ESA)
My husband’s ESA has not gone in he gets his ESA payment every 2 weeks on Wednesdays, it should’ve gone in today (28/02/2024) it has been happening once a year usually February or March when mine & husband’s ESA benefits don’t go in on time. We think it might be due to our benefits go up in April? They usually don’t inform us? Can I ask is it worth ringing DWP for them to sort it? Or will the payment go in during the day without ringing them?

Thanks
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Comments

  • poppy123456
    poppy123456 Community member Posts: 54,724 Disability Gamechanger
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    It won't be anything to do with the annual uprating, that doesn't happen until April. You posted at 1.23am so it may have gone in by now, payments in my bank do not go in until after 2.30am. 

    If It hasn't gone in now then he will need to ring them. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Hello @lisawells1990

    Did it go in, or have you had to ring them? 
    Hannah - She / Her

    Online Community Coordinator @ Scope

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  • lisawells1990
    lisawells1990 Community member Posts: 15 Listener
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    We had to ring them he spoke to a lady she manually put the payment in for him, it went in some point today 
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