PIP Address changed without me telling the DWP

shibisaber

I'm currently up for benefit review and have been waiting to receive my PIP review form. I currently live between two addresses (uni accom and home) as I'm a university student and my PIP has always been set up to go to my home. I waited for my review letter to come to my home address for 2 weeks and it didn't show up so I rang the DWP today just to be told that they had my uni accommodation address. Fortunately it was indeed in that post box but it's left me confused and upset. As far as I remember I never told the DWP of my university address and I have not phoned them in nearly 2 years, so I have no idea where they have got it from which is quite distressing.
Does anyone know where they could have got it?

poppy123456

I can’t see how they could have possibly have known unless you told them. You did say “as far as you remember “ 

shibisaber

poppy123456 said:

I can’t see how they could have possibly have known unless you told them. You did say “as far as you remember “ 

I'm nearly 100% sure, I often go for generalisations as I'm a just in case kind of person but I've legitimately not phoned the DWP since 2021 and I have checked my mobile logs. I can't check the landline but I'm pretty sure I would remember sitting on the pip line for so long - I only knew my full address more or less until after I got to uni so it would be mobile anyway. I'm a bit at a loss to be honest.

Albus_Scope

Heya @shibisaber, that sounds like quite the mystery! Could someone at your home address maybe sent a letter back to them with a change of address on it?

WhatThe

You would be registered with the local authority at both addresses for council tax purposes and data can be shared between them and DWP.

Also, if your landline provider has not changed, they may be able to trace a call to the PIP helpline even without a date. Mine was able to trace calls made and received at no extra cost.