If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Eon Next Text Re:WHD
Options
OverlyAnxious
Community member Posts: 2,651 Disability Gamechanger
Not another warm home discount thread...
I received a text from Eon Next yesterday suggesting that I could be eligible for their WHD scheme. (Possibly different to the gov't one?). The text looked genuine, same as previous texts from them, and even had my account number on it.
Is this genuine or it a scam? I can't find anything about it on here or on the Eon website, and I usually receive emails from them rather than texts.
It linked directly to a survey website, which asked for my address, so I just closed it down at that point. Just interested to know whether it's genuine or not really. I can't be the only one to have received it.
Thanks
I received a text from Eon Next yesterday suggesting that I could be eligible for their WHD scheme. (Possibly different to the gov't one?). The text looked genuine, same as previous texts from them, and even had my account number on it.
Is this genuine or it a scam? I can't find anything about it on here or on the Eon website, and I usually receive emails from them rather than texts.
It linked directly to a survey website, which asked for my address, so I just closed it down at that point. Just interested to know whether it's genuine or not really. I can't be the only one to have received it.
Thanks
Comments
-
Iiiiinteresting. What was the number it was sent from? That's usually an easy way to see if it's a scam or not.Albus (he/him)
Online Community Coordinator @ Scope
Concerned about another member's safety or wellbeing? Flag your concerns with us.
Want to give us feedback? Complete our feedback form now.
Opinions expressed are solely my own.
Neurodivergent. -
Albus_Scope said:Iiiiinteresting. What was the number it was sent from? That's usually an easy way to see if it's a scam or not.
-
I had nothing about the warm home discount, but have had 4 texts from them as EON Next, they were in October & November re their winter support tariff, they all included their number to call though.Probably best to make a cuppa & call them.
-
There’s no other WHD other than the Government one. You can check online whether you’re entitled. https://www.gov.uk/check-if-youre-eligible-for-warm-home-discountI would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
-
Eon has an email address too if that helpsHannah - She / Her
Online Community Coordinator @ Scope
Concerned about another member's safety or wellbeing? Flag your concerns with us.
Want to give us feedback? Complete our feedback form now. -
Here's a screenshot of the text. (Account number blanked).
I can't work out how to see the senders number?
-
When in doubt, don't!
I'd suggest giving Eon an email or call;
" You can email us at hi@eonnext.com, using the title "Example of scam email" and be sure to include a screenshot if you can."
" If you're not sure it's a call from us, we recommend hanging up and then calling us on 0808 501 5200."Albus (he/him)
Online Community Coordinator @ Scope
Concerned about another member's safety or wellbeing? Flag your concerns with us.
Want to give us feedback? Complete our feedback form now.
Opinions expressed are solely my own.
Neurodivergent. -
To update this thread. It was a genuine text. I couldn't face any communication so just risked it and then forgot about it until today.
Just put my meter readings in for the month and saw this on the app...
Don't understand how or why I'm eligible when the .gov site says I'm not but I guess that will remain a mystery. -
We should never click links in anything without double checking. Its easy to fake apparent web addresses and caller ID...the actually text of the image looks fine so you could have tried to pinput that into a webpage. Scammers will show such a clean link like that, but in reality it goes somewhere ttally different...always keep an eye on the www urls too as you browse.
Brightness
Categories
- All Categories
- 13.1K Start here and say hello!
- 6.7K Coffee lounge
- 70 Games lounge
- 386 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 200 Community updates
- 9.3K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 772 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 590 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 739 Transport and travel
- 31.8K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.2K PIP, DLA, and AA
- 5K Universal Credit (UC)
- 6.2K Talk about your impairment
- 1.8K Cerebral palsy
- 872 Chronic pain and pain management
- 181 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 317 Sensory impairments
- 819 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.