Pip Mandatory Reconsideration, been delivered to Royal Mail Depot on sunday using the Tracked 24 :( — Scope | Disability forum
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Pip Mandatory Reconsideration, been delivered to Royal Mail Depot on sunday using the Tracked 24 :(

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Daisyduck54
Daisyduck54 Community member Posts: 5 Listener
Hi, I hope you can help, as this is stressing me out

I posted my Pip Mandatory Reconsideration yesterday (saturday) using Tracked 24, expecting it to probably be delivered on Monday, to this address:

Personal Independence Payment 1, Mail Handling Site A, Wolverhampton, West Midlands, WV98 1AA

The tracking has been marked as delivered today, but on the royal mail email it says to "your neighbour DWP at wv11aa"

On searching, this looks to be their local Royal Mail Wolverhampton Delivery Office Depot. I'm now freaking out wondering if the DWP will even get this, as guessing at best they'll have a ticket through the door saying its at the local Royal Mail depot and can't see someone making an effort to go to the Royal mail depot 1.5miles away to go and collect it.  I have about 5 working days before the deadline and was yesterday so glad it was over and sent, but now have this hanging over me if they say I've not sent it

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  • poppy123456
    poppy123456 Community member Posts: 54,146 Disability Gamechanger
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    All post going to and from DWP has to go through a mail sorting process at a mail handling site with Royal Mail. It's not actually delivered to DWP itself. From there it will be opened and scanned onto the system. 

    When sending anything to DWP sending anything tracked or signed for is a waste of money because it's signed for in bulk by someone from Royal Mail, not someone from DWP itself. It's not treated as arriving with DWP until it's been added to the system, which can take up to a couple of weeks. 

    All you need is proof of posting which is free from any post office and proves that you actually posted it. 

    For your MR request you actually have a total of 13 months to request it, not 1 month. I wouldn't worry at all as they will eventually receive it. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Daisyduck54
    Daisyduck54 Community member Posts: 5 Listener
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    Oh thank you,

    On searching I saw about some addresses given out saying Freepost on the address, but there was nothing that said it was free to write to on the pip form as far as I could see

    I thought that it was 1 calendar month from the date of the letter (Saturday coming up) that it would need to be in by, otherwise would have to write justification reasons to why I waited so long etc.  It was all completed with lots of additional information.  I didnt mind paying the £3.30 for it to be tracked at least, for peace of mind, though didnt expect it would say it was delivered to neighbor etc to worry me

    The Royal Mail can actually read peoples details then if they wanted while scanning them :open_mouth:    Annoying, as I stapled different sections of evidence together so the ordering may be lost  :|
  • poppy123456
    poppy123456 Community member Posts: 54,146 Disability Gamechanger
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    You have proof it was posted, which is all you need. If they refuse then you just proceed to Tribunal. I highly doubt that who ever scans them onto the system has time to read what they are scanning. There's thousands being scanned daily. 

    Staples will likely be removed to scan them. As long as you remembered to add your name and NI number on everything you sent then it will be fine. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Daisyduck54
    Daisyduck54 Community member Posts: 5 Listener
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    You have proof it was posted, which is all you need. If they refuse then you just proceed to Tribunal. I highly doubt that who ever scans them onto the system has time to read what they are scanning. There's thousands being scanned daily. 

    Staples will likely be removed to scan them. As long as you remembered to add your name and NI number on everything you sent then it will be fine. 
    Thank you, yes I'm not overly bothered if they read it or not as such, but I'm surprised its even allowed from a data protection point of view.  I was hoping to get some sort of confirmation email that they've received my MR form and its being looked at type thing (Obviously not expected immediately but hoped for over the next few days)    I'll be glad once this is all over for sure, frustrating especially due to blatant lies from the assessor of what was said over the phone vs what was written down by her
  • poppy123456
    poppy123456 Community member Posts: 54,146 Disability Gamechanger
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    They may send a text at some point to say they've received it but it's not guaranteed. If they do then it would be in the next few weeks. They don't send emails. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Daisyduck54
    Daisyduck54 Community member Posts: 5 Listener
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    They may send a text at some point to say they've received it but it's not guaranteed. If they do then it would be in the next few weeks. They don't send emails. 
    Thank you Poppy heres hoping...
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Hello @daisyduck54

    I see Poppy has been able to help with your query! :) I just wanted to welcome you to the community! Keeping everything crossed for you <3
    Hannah - She / Her

    Online Community Coordinator @ Scope

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  • Daisyduck54
    Daisyduck54 Community member Posts: 5 Listener
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    Hello @daisyduck54

    I see Poppy has been able to help with your query! :) I just wanted to welcome you to the community! Keeping everything crossed for you <3
    Thank you

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