pip renewal. Would this mean I have been awarded this?

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mar_ere_89
mar_ere_89 Community member Posts: 4 Listener
edited April 13 in PIP, DLA, and AA
Hi,

I was awarded pip, 2 years ago. Since then I was due for a reassessment in December 2023, although they had extended this until December 2024. I had sent back all the evidence and I did not receive an assessment date. Then I received this message today: Your PIP review is complete. You should receive your decision letter in 2 weeks. Once you receive your letter, contact us if you have any questions. Do not call before you get the letter as we will not be able to tell you the decision. Please remember to contact us if your circumstances change.

I then called the automated line and it stated I would be paid next at the end of April 2024. Would this mean I have been awarded this?. 

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  • poppy123456
    poppy123456 Community member Posts: 57,276 Championing
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    You can ring them to ask what the decision is, even though the text advised you not to. 
  • Albus_Scope
    Albus_Scope Posts: 5,756 Online Community Coordinator
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    Heya @mar_ere_89 and welcome. :)

    I can see poppy has already given you an answer, but I wanted to stop in and say a quick hello. :)
    As Poppy has said, the best thing you can do is give them a call or wait for the letter. 
  • mar_ere_89
    mar_ere_89 Community member Posts: 4 Listener
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    Thank you. I did try yesterday after I received the text message and then I used the automated service that said the next payment was due at the end of the month. Although I have seen some comments saying that the automated line is not always correct. 
  • Albus_Scope
    Albus_Scope Posts: 5,756 Online Community Coordinator
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    Unfortunately the automated line can be a bit glitchy @mar_ere_89 so I'd wait and see if you can get through to someone first thing on Monday.  I'll be keeping everything crossed for you! 
  • mar_ere_89
    mar_ere_89 Community member Posts: 4 Listener
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    Thank you, it is just strange that they I have not had reassessment. Have a great day and thanks for the advice 😃