On / off carers allowance

Woodcock21

I was awarded CA before Xmas 2023. Then received a letter asking for the next 3 monthly payslips as my income varies. 

I each a max of £88-£100/week
My last payment was in January 2024. 

I sent the payslips march 27th '24.

I've called twice because I've not been paid but they said Waiting on payslips and then this week they've only just arrived. 

How long do I wait with no money?
Any advice?

poppy123456

Unfortunately I won’t be able to tell you how long it will take. It’s not unusual for letters to take a couple of weeks to be added to the system. Hopefully it won’t be too long. 

Woodcock21

Ok. Thanks for your reply. 
Is it normal for payments to stop. I received money in Jan. Had nothing since they requested the 3 pay slips . They wanted Jan, Feb, march monthly payslips. 

Im surviving on £88-£100 wages ATM. It's getting  hard

poppy123456

Yes when they ask for confirmation of earnings they can suspend the benefit.

Have you used a benefits calculator to check entitlement to Universal Credit? If you live with a partner you need to claim as a couple. If you have savings/capital of more than £16,000 you’re excluded from claiming. 

Woodcock21

I don't claim uc. Only CA and I only earn £88-£100 per week so don't understand it . 

poppy123456

I didn't say you claimed UC. I asked if you've checked entitlement to it. Please use a benefits calculator and if you live with a partner you will need to put both of your details into it.https://www.entitledto.co.uk/benefits-calculator (unless you're currently claiming Tax credits, then a claim for UC with end that)

Woodcock21

Apologies I miss read your reply. I'm dyslexic. 

Unfortunately we can't get UC. 
Hubby gets pip and ESA. 
I'm working 1 day a week and put a claim in for CA in November '23. 

We've never had experience with benefits before his illness. This page has been a good send.