Carers allowance advice after zero payments — Scope | Disability forum
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Carers allowance advice after zero payments

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Woodcock21
Woodcock21 Community member Posts: 47 Connected
in Benefits and financial support
I started my claim in November 2023. I am my husband's carer.

I received a payment including back dated in January 2024.

Then I received a letter asking for the next 3 months payslips. 

I haven't received a penny since January 2024. 

I sent the payslips off at 27th march 2024. I've called them twice and still nothing 😞 

Any advice????

(No I don't qualify for UC )
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  • poppy123456
    poppy123456 Community member Posts: 54,721 Disability Gamechanger
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    Contact your local MP. Tell them exactly what's happened and they will hopefully contact them on your behalf.https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Woodcock21
    Woodcock21 Community member Posts: 47 Connected
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    Oh really is that what's needed 😲 
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  • poppy123456
    poppy123456 Community member Posts: 54,721 Disability Gamechanger
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    Yes, many people do the same and it very often gets them shifted. I had to do the same some years ago and the problem was sorted within 24 hours. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Woodcock21
    Woodcock21 Community member Posts: 47 Connected
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    Just DWP CA again. 
    All I got was you called last week and a message has been sent to the back office. 

    When will my next payment be? I can't tell you.
    Can you see if it's being actioned?
    I can't tell you 



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  • poppy123456
    poppy123456 Community member Posts: 54,721 Disability Gamechanger
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    Please do as I advised and contact your local MP. You will need to make sure you give your name and address. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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