Pip backpay and dwp debt

WelshmanTimbo
WelshmanTimbo Online Community Member Posts: 2 Listener
Last week I was awarded an increase in my pip I am owed roughly a year of enhanced daily living.

I had the assessment letter saying what I'll get and when.

I phoned today about the backpay and they said that it was going to be sent to debt management. I owe them roughly £500.

I'm just wondering when I can expect the payment as struggling alot recently. 

When I spoke to dwp debt management they said the payment could take upto 8 weeks.

Also since when did they start taking money from backpay to settle debts seems a harsh practice for people who have been waiting a long time without the support.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    They’ve always been able to take money they owe you form what you owe them. 
  • bigears
    bigears Online Community Member Posts: 7 Listener
    hi everyone, i have just had good news from pip, changed to enhanced, but the renewal was in march 2023 and only had 20 min call 4 weeks ago and today reply,  but what about arrears, it should have been done 12 months ago, if it had been i would have had the higher rate a year now, its not my fult it took them a year to call me,? can any one give me any advice please on why this is ?thank you 
  • minime8
    minime8 Online Community Member Posts: 10 Listener
    Hi I was in the same position.i got awarded higher rates in both .and they Said it will be backdated .from they sent the review form out .so if it as been enhanced hopefully you will get it backdated.hope this helps.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    bigears said:
    hi everyone, i have just had good news from pip, changed to enhanced, but the renewal was in march 2023 and only had 20 min call 4 weeks ago and today reply,  but what about arrears, it should have been done 12 months ago, if it had been i would have had the higher rate a year now, its not my fult it took them a year to call me,? can any one give me any advice please on why this is ?thank you 
    If this was a review started by DWP then usually the extra money is from when the decision was made. Due to the backlogs a decision maker will use their own discretion whether they will award form an earlier time. Some do and others don't. 
  • minime8
    minime8 Online Community Member Posts: 10 Listener
    If you look at your award letter .it will tell you from what date they have awarded you from .in mine I said from march 23 I can award you enhanced pip .
  • minime8
    minime8 Online Community Member Posts: 10 Listener
    Welshman Timbo
    it was same with me I owed a overpayment.and they sent it to debt management.i rang them and they told me.that they will sign it off .and how much I will get back.so you will get the balance back .and was informed .it goes to finance department.and gets sent to your bank account.so I would give them a call.and hopefully they will sort while your in the phone to them.
    good Luck 👌
  • trappp
    trappp Online Community Member Posts: 14 Listener

    I tried doing that they don't me nothing come through plus I don't owe them anything so the money should come straight to me

  • tez66
    tez66 Online Community Member Posts: 9 Listener

    I have just experienced the same thing .I think it's discusting as pip is ment to be for disabled people and they try to take money from you to pay of a dept what's nothing to do with pip .and you already have a payment plan in place .

  • LexiRose
    LexiRose Online Community Member Posts: 3 Listener

    Hi,

    I’m in the same situation my anxiety is sky high atm. Got a call yesterday from the special team that deals with the new law and they said I was owed a little over 10k I thought it was a scam at first to be honest but he asked if I am able to manage lump sum and informed me it would be in my bank in a few days. Keep reading horror stories about debt management taking a lot and sometimes all of it for debts. I am paying back tax credit debts from so many years ago I can’t even be sure I owe but nevertheless I’m paying out of my UC will they still flag the money and take it? Surely they would tell me it’s going to be in my bank knowing there is a chance it could be taken by debt management right? I cried after the phone call overwhelmed and obviously so happy but now just terrified not knowing if I’ll even get it now :/ did you receive the full amount of the money they owed?

  • LexiRose
    LexiRose Online Community Member Posts: 3 Listener

    when you called them (debt management) did they take a lot? I think it’s disgusting too they shouldn’t ring people like I have mental health problems and now have my hopes up that I will get what they said but not sure now so I’m gonna be a nervous wreck until I know :(

  • LexiRose
    LexiRose Online Community Member Posts: 3 Listener

    Can you tell me what happened with your case? Did they end up taking it? Mine is from the new law 2016 and the guy didn’t mention anything about going to finance dept or possibility of debt management taking any of it but after reading horror stories I’m obviously worried x

  • Kimi87
    Kimi87 Online Community Member Posts: 5,038 Championing

    You can speak to DWP debt management on

    0800 916 0647

  • Kimi87
    Kimi87 Online Community Member Posts: 5,038 Championing

    You can speak to DWP debt management on

    0800 916 0647