Calling DLA and waiting for a letter

vickialice11

Hi,

Looking for some advice. I received some money into my account today and all I can think is it is from my DLA application which I sent in February for my son. The prices work out for higher rate but I did not expect him to get higher rate at all, the money is from DLA but my partner was also today accepted for LCWRA. They have the same condition. I have rang DLA but they told me a letter was sent on 20th and they could not tell me if I was successful or what rate he would be getting as the claim is closed. Is this correct?

poppy123456

Next to the amount paid into the bank there should be some letters or numbers. If it was from DLA it would say DLA. If it was from UC it would say DWP UC and have numbers and letters as well.

If you have access to a journal for UC then you or your partner should log into there and check if there's any letters uploaded. Usually if money is owed they would uploaded a letter.

Why was the DLA claim closed? The suggests there's a refusal and if there is you can challenge that decision by requesting the Mandatory Reconsideration. You should put that in writing and you have 1 month from the date of the decision to do that.

vickialice11

https://forum.scope.org.uk/discussion/comment/866654#Comment_866654

Thank you, the bank says DLA so it must be from them. No idea what it would be closed then. He said it is closed on their side now I have been sent a letter. Do not understand why I would have received money though if it was refused.

poppy123456

The claim can't be closed if the money was from DLA because that means there's been an award made. You've either misunderstood what they told you or they gave incorrect information, which often happens.

Once you know what the award is you need to report the changes to UC because you'll be entitled to the disabled child element. (assuming this is a first time award) If the award is high rate care then you'll be entitled to the higher disabled child element. If it's any other award you'll be entitled to the lower element.

If you're not already claiming Carers element for looking after another person and your child's award includes either mid/high rate care then you can claim carers element of UC for looking after them. You will need to log into your journal and click caring for someone. Report caring through that and your UC will include the carers element. You do not need to claim carers allowance to be entitled to carers element.