Pip Review - Sending previously sent information.

worried33
worried33 Online Community Member Posts: 1,009 Championing

The review form specifically states not to send information that was sent previously.

However looking at this page, it indicates the DWP will discard previous information after 2 years, so if the DWP wont have the old information to hand why do they advise in not sending it again?

https://www.gov.uk/government/publications/dwp-information-management-policies/dwp-managing-customer-records-guide

Or have I got it wrong and they still will have the old documents?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing

    Quite sometime ago I made a Right Of Access request the DWP for the personal information they held on me going back about 5-6 years. When I received that about a month later it included every single thing I had sent them over those years so yes they do keep documents for longer then 2 years.

    I always advise people to treat a review as a new claim.

  • luvpink
    luvpink Online Community Member Posts: 3,212 Championing

    Hi

    I have always sent in previous information with each new claim.

    I have kept all previous information dating years back.

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,713 Championing

    As others have said I would treat a review like a new claim. Just send them everything you think will help, even if you have sent it to them before. I wouldn't leave it up to chance.

  • worried33
    worried33 Online Community Member Posts: 1,009 Championing

    Thanks, I have included the information to be on the safe side.