I have another problem regarding my claim. I've been put into the category which says I will make steps to get into work within the next 2 years (for the limited capability for work assessment). I didn't fully understand the decision, I assumed things would carry on as normal as I was placed in this category before. My advisor said they hadn't really been pushing me ( or anyone else in this category) into work as they were still catching up with applicants because of covid.
My advisor has told me I should appeal this decision. The problem is, I only have until Sunday to do it. I phoned citizens advice, explained things and sent them the pdf file I received on my journal. I was told they would help me with this and I have phoned them several times this week, but the person dealing with my case is always busy.
He told me not to worry about the date as uc are aware of how busy they are with these sorts of cases. However, I still put a note on my journal letting them know I want to appeal it.
I need citizens advice to help me with this as I have agoraphobia and wouldn't obviously wouldn't be able to attend anything in person.
Do I still have a chance of appealing or are they strict about this date?