Mum is being bullied in her new property.

Coolcar98

Hi all, so my 57 year old mum recently moved into a new property inside a sheltered accomodation. She had to move due to getting a no fault section 21 as the landlord decided he wanted to sell up after 15 years.

We had a lot of issues with the council in regards to housing. They said at last minute they didn’t believe she was disabled and she was left in the lurch. She subsequently decided to go for a property with Places for People.

At first it seemed nice. Mum made a lot of friends. However a problem seems to have incurred with one of the residents who immediately took a disliking into mum.

The policy states that faculties are shared and everyone gets a time they can wash. If the washing machine is free then anyone can use it. After she moved in mum decided to do ONE extra wash of the towels and sheets and stuff. She did a normal wash at the usual time. Under the rules this is fine.

This resident has said she doesn’t want mum washing AT ALL as she gets the most say because she pays the most rent and has been there the longest. If mum is to use it she has to go through her even though mum pays for it. This initial nastiness has got worse and worse.

Most residents have seemed to have turned on mum. She’s had people shouting in her face telling her “SHES NOT INCLUDED.” A man threatened to harm her cat. I won’t say what he actually said but the words snap and neck were used.

She’s had people accuse her of theft of silly little items and they are demanding to enter and search her flat when she’s refused they’ve got nastier and nastier. When we moved in there were reports that another flat was alienated for theft- we now wonder if it’s true. We were told it’s a friendly place, but honestly I don’t think it’s true.

a man previously died in mums flat and they keep telling her it’s haunted and she should leave.

There maybe disagreements but no one goes from slightly annoyed to threatening harm in just a couple of weeks.

Mum has done nothing wrong. She has started self harming again and threatening worse. I’m worried about her safety. I can’t go through with all the housing situation nonsense again, I suffer with OCD, GAD and PTSD myself. What happened has left me extremely ill. I wake up with night sweats and panicking. I’m trying to pick myself up. I can’t go through with it all again.

I did say to mum when she moved in this place that it could only be temporary as we had an ideal housing association in mind. Places for people seems to be associated with ASB whereas this one is exclusive to the city I live and just seems nice. They have high standards. At first she said she wasn’t interested in the other place anymore, but I’ve just put in another application as circumstances have changed.

Some of their properties are high demand but they have said that some of the others often get advertised because there is no one waiting on the list. She was offered something just after she signed for the place but it was deemed only slightly unsuitable as it was on the third floor.

We thought mum would really benefit from being in sheltered housing. However these places don’t seem to be as good as people make out, in my area they seem rife with extreme anti social behaviour.

maybe it’s best she moves into an independent flat.

I don’t know what to do.

Rosie_Scope

Hi @Coolcar98, I'm really sorry this has happened to your mum, it's horrible to feel bullied in your own home and it sounds like it's really affecting you both.

I'm going to pop you an email, so please look out for that today,

Have you had any contact with the people that manage the sheltered housing about how the other residents are treating her?