Hi everyone,
I was given an exemption to the "Shared rate" in a M.R. last year (March 2023) but after a recent rent increase, my newest statement says "we cannot pay more than the Shared Accommodation rate"
I tried to let them know via the "money" section of my UC journal but a nice lady told me "those calculations are correct." Which I've questioned further but hadn't heard back yet. Oh and I've just left a more concise message for my work coach.
I'm just wondering if that's enough or if I should try calling (if they don't reply for a while)