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Migration notice totally confused

sunwatcher37

HHi everyone, I've received a migration letter from universal credit and not a clue what to do, I've figured I have to make an account and fill in questions but do I make an appointment with a work coach or the jobcentre first. Also I'm carer to my transgender daughter and have her appointments with hospital coming up will they let me avoid her appointment days? I have a letter to say she has an appointment but the Gender clinic send letters to her preferred name (different first name same sir name) her benefits are in her birth name not the name on the letter for her appointment and she can't go anywhere without me due to being autistic. Can anyone help please

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poppy123456

What date do you need to claim UC by and what benefits exactly are you currently claiming?

sunwatcher37

Claming income support, carers allowance, housing benefit and council tax reduction, I was going to fill it in on Friday 12th July to give me plenty time and get it done and out of the way as it's making my anxiety and ocd bad worrying about it. It says I must claim by 24th September

poppy123456

Thank you. That means you have plenty of time. You can start to fill in the form and save it, you can do this for 28 days and after that what you've saved will be lost, if you don't submit it.

Once you submit your claim and have access to a journal then you'll be given your first appointment with a work coach at your local job centre. After that as a carer you will have no further appointments because you'll have no commitments. Please make sure that when you do fill in the form that you report being a carer and your UC will include carers element.

Your IS and housing benefit will continue for 2 weeks and then stop. Your first UC payment will be 1 month and 6 days after you submit your claim.

Carers allowance will continue as a normal but be deducted in full from any UC entitlement. As your daughter has appointments coming up then I'd advise you to start the claim after those appointments and then you won't be as stressed.

sunwatcher37

Thank you, do you know if it's ok to do the form on the laptop and also can I give my landline number as I live in a bad mobile signal area, when people try to ring it says this mobile is switched off even though I never turn it off and texts either don't arrive or arrive a day or so after they were sent. Only problem with landline is there is no option to leave me a message if they need to get in touch

poppy123456

You can use your laptop.Yes, you can give a landline number. Messages are sent to your journal anyway so you don't need a mobile phone. You can set it so you receive an email telling you that you have a message on your journal.

Once your claim is up and running and you've had your first appointment there shouldn't be many messages sent to you anyway because you'll have no commitments.

See link on how to claim. In this link there's another link at the bottom that says "apply now" https://www.gov.uk/universal-credit/how-to-claim